Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Training and Development
Flexible Work Options
employee recognition
Job Description
Aramark is a global leader in food service, facilities management, and uniform services, dedicated to making a positive impact on the lives of millions of people each day. Operating in 15 countries worldwide, Aramark supports a diverse clientele including businesses, educational institutions, healthcare providers, and recreational venues. The company is deeply committed to fostering an inclusive, respectful, and equitable work environment where all staff members feel valued and empowered. Aramark upholds non-discrimination policies encompassing race, color, creed, national origin, age, gender, disability, sexual orientation, and veteran status among others, ensuring every employee has an equal opportunity to succeed and grow within the organization.
The role of the Food and Beverage Director at Aramark is a pivotal leadership position focused on orchestrating comprehensive dining services that meet and exceed customer expectations. This position demands strategic oversight and hands-on management of all facets related to food preparation, service, and client relations. As Food and Beverage Director, the individual is responsible for spearheading team development through recruitment, training, and performance management to cultivate a motivated and talented workforce dedicated to excellence in service delivery.
The Food and Beverage Director strategically manages budgets, monitors profit and loss reports, and ensures compliance with safety and sanitation standards to maintain operational excellence and financial efficiency. They play a critical role in enhancing customer satisfaction by identifying client needs and delivering solutions aligned with Aramark's service standards and operational framework. This leadership role requires a balance of advancing profitability, maintaining high-quality food and beverage offerings, and ensuring labor efficiency through meticulous scheduling and resource management.
In addition to operational responsibilities, the Food and Beverage Director at Aramark is expected to foster positive relationships with clients and customers at every organizational level, participate in sales and contract negotiations, and introduce innovative strategies that drive business growth and client retention. This role demands a commitment to sustainable practices that reflect the mission and vision of both Aramark and its clients, including eco-friendly food service solutions.
The position requires physical stamina and the ability to engage in hands-on operational tasks, including lifting and standing for extended periods, while maintaining an overarching strategic focus. Ideal candidates bring a minimum of four years of experience in the food and beverage industry, including 1 to 3 years in a managerial role, strong communication skills, and a proven track record in staff leadership and client relationship management.
Aramark supports professional growth by providing access to internships, comprehensive training programs, flexible work options where applicable, and leadership development opportunities, making it an ideal workplace for driven professionals seeking to advance their careers in food and beverage management.
The role of the Food and Beverage Director at Aramark is a pivotal leadership position focused on orchestrating comprehensive dining services that meet and exceed customer expectations. This position demands strategic oversight and hands-on management of all facets related to food preparation, service, and client relations. As Food and Beverage Director, the individual is responsible for spearheading team development through recruitment, training, and performance management to cultivate a motivated and talented workforce dedicated to excellence in service delivery.
The Food and Beverage Director strategically manages budgets, monitors profit and loss reports, and ensures compliance with safety and sanitation standards to maintain operational excellence and financial efficiency. They play a critical role in enhancing customer satisfaction by identifying client needs and delivering solutions aligned with Aramark's service standards and operational framework. This leadership role requires a balance of advancing profitability, maintaining high-quality food and beverage offerings, and ensuring labor efficiency through meticulous scheduling and resource management.
In addition to operational responsibilities, the Food and Beverage Director at Aramark is expected to foster positive relationships with clients and customers at every organizational level, participate in sales and contract negotiations, and introduce innovative strategies that drive business growth and client retention. This role demands a commitment to sustainable practices that reflect the mission and vision of both Aramark and its clients, including eco-friendly food service solutions.
The position requires physical stamina and the ability to engage in hands-on operational tasks, including lifting and standing for extended periods, while maintaining an overarching strategic focus. Ideal candidates bring a minimum of four years of experience in the food and beverage industry, including 1 to 3 years in a managerial role, strong communication skills, and a proven track record in staff leadership and client relationship management.
Aramark supports professional growth by providing access to internships, comprehensive training programs, flexible work options where applicable, and leadership development opportunities, making it an ideal workplace for driven professionals seeking to advance their careers in food and beverage management.
Job Requirements
- Background in the food and beverage industry
- managerial experience of at least 1 to 3 years
- bachelor's degree or equivalent experience
- strong communication skills
- ability to build and maintain client and customer relationships
- commitment to excellent customer service
- physical capability to perform manual tasks including lifting up to 50 pounds
- ability to stand for long durations
Job Qualifications
- At least four years of experience in the food and beverage sector
- minimum of 1 to 3 years in a managerial position
- bachelor's degree or equivalent relevant experience
- strong communication skills
- ability to establish and sustain effective relationships with clients and customers
- skillful presentation of outstanding customer service based on Aramark's prescribed service guidelines
- capacity to uphold productive interactions with other units to achieve a seamless dining service atmosphere
- physical ability to lift, transport, push, and pull items weighing up to 50 pounds
- stamina to stand for prolonged periods
Job Duties
- Supervise, advise, involve, and enhance teams to boost their impact, encompassing recruitment, evaluation, education, guidance, and performance oversight
- confirm that food offerings are in line with the Executional Framework
- assist employees in understanding what goals need to be reached and the steps required to accomplish them through effective coaching
- show appreciation to staff members for their hard work with rewards and acknowledgment
- maintain safety and sanitation standards across all operations
- identify customer demands and adeptly communicate operational advancements
- embrace the processes and systems utilized by Aramark for better efficiency
- enhance profit generation while overseeing budgetary constraints, particularly regarding expenditures on food services, drinks, and personnel
- ensure the completion and ongoing management of profit and loss reports
- meet the targets established for food and labor requirements
- implement strategies to manage resources efficiently, ensuring quality and cost control in alignment with budgetary restrictions
- enact and preserve Aramark’s schedule for labor and food campaigns
- add value by maximizing operational efficiency, implementing cost-effective measures, and overseeing profit margins
- attain thorough conformity with the fundamental tenets of Operational Excellence, which involve overseeing food operations and labor efficiency
- direct the operations concerning the production, distribution, and serving of food
- uphold a healthy and secure setting for clients, customers, and staff members to thrive in
- follow all appropriate policies, regulations, and statutes, which entail safety, health, and hourly wage laws
- arrange and sustain frameworks and methods for the purchase, acceptance, warehousing, cooking, distribution, and menu innovation of edibles
- create forecasts for operational components and discuss any variations
- tasked with handling accounting duties related to these components
- ensure that the appropriate sanitation and safety measures are in place in relevant areas
- supervise and organize unit personnel in the coordination of production processes, merchandising initiatives, quality assurance measures, cost containment strategies, labor supervision, and employee development
- enlist, appoint, foster, and preserve front-line personnel
- implement scheduled inventory evaluations
- adhere to the guidelines of ARAMARK, government entities, and accreditation bodies when maintaining records
- foster relationships with client management and sustain valuable client and customer rapport at every tier within the client establishment
- is allowed to take part in sales negotiations and contract discussions
- search for openings to roll out innovative solutions that contribute to increasing sales and retaining clients
- take charge of managing the customer-facing areas of the restaurant
- devise and carry out food service schemes that are in line with the client’s mission and vision, encompassing environmentally-conscious practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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