Food and Beverage Dept Manager

Chico, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $70,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid vacation

Dental Insurance

Vision Insurance

401(k) Plan

Life insurance

Employee Discounts

Job Description

Century Golf Partners Management is a renowned management company specializing in premier golf and country club operations across the United States. They pride themselves on delivering exceptional guest experiences through superior food and beverage services, outstanding hospitality, and top-tier operational management. With a strong focus on quality, service excellence, and team collaboration, Century Golf continually strives to maintain and elevate the standards at their diverse properties, ensuring memorable experiences for all members and guests.

Century Golf Partners Management is currently seeking a highly motivated and experienced Food & Beverage Manager for Canyon Oaks Country Club. This full-time position offers a starting salary of $70,000 in addition to comprehensive benefits and paid vacation. The Food & Beverage Manager will play a crucial leadership role overseeing all front-of-house food and beverage operations within the country club and golf course. This includes management of private dining events, ensuring seamless service delivery, and maintaining high standards of hospitality that align with Century Golf's impeccable brand values.

The Food & Beverage Manager will report directly to the Director of Food & Beverage and will be responsible for supervising a diverse team including servers, bussers, runners, bartenders, barbacks, hosts or hostesses, cashiers, attendants, and coordinators. The role demands a passionate, detail-oriented leader skilled in customer service excellence, team building, and operational efficiency. A primary focus of the position is to ensure that all team members are thoroughly trained, motivated, and equipped to provide prompt, courteous, and professional service to all guests, enhancing their overall dining experience.

In addition to hands-on supervision and training, the Food & Beverage Manager will oversee quality control for both food and beverage offerings, actively monitoring presentation standards and guest satisfaction. The manager will also be involved in cost control initiatives that include purchasing and inventory management, labor scheduling conforming to budget and labor laws, and comprehensive payroll and staff audits. The ability to analyze POS system data, produce detailed reports, and use this information to optimize service delivery and operational performance is essential.

This role requires a dynamic individual who is capable of managing multiple priorities in a fast-paced environment, resolving guest complaints efficiently, and ensuring compliance with all applicable health, safety, and liquor laws. Interaction and collaboration with other departments within the golf course are vital to create an integrated and high-quality guest experience. The Food & Beverage Manager is also expected to uphold the highest standards of appearance and punctuality among staff, maintain sanitation and cleanliness, and participate actively in management meetings to contribute strategic insights.

Physical demands include the ability to stand for extended periods, lift 35-50 pounds, and perform tasks that require stamina and mental focus. Typical work conditions are indoors with occasional outdoor duties, and the use of specialized equipment such as POS systems, computers, and standard office devices is required. The Food & Beverage Manager role at Canyon Oaks Country Club presents an excellent opportunity for a seasoned hospitality professional to advance their career within a respected company committed to excellence and team success.

Job Requirements

Specialty/technical training required (2-year college degree preferred)
5 years of related experience in customer service role within the hospitality industry, or equivalent combination of education and experience
1-2 years experience of personnel management, preferably in golf/hospitality/service industry
Must be of legal age to sell and serve alcoholic beverages with applicable state card or certificate
Experience in resolving customer issues/complaints as well as overall excellent customer service
Proficient in computer software including Microsoft Word and Excel
Solid time management, organization and prioritization skills
Ability to make decisions in a fast paced environment
Proven ability to effectively build and foster a team environment
Valid driver's license required

Job Qualifications

Specialty/technical training (2-year college degree preferred)
Experience in customer service in hospitality
Experience with personnel management
Knowledge of food and beverage operations
Ability to use computer software including Microsoft Word and Excel
Strong communication skills
Leadership and team-building abilities
Familiarity with POS systems
Understanding of health, safety, and liquor laws compliance

Job Duties

Supervises and assists in training all food and beverage team members pertaining to the Clubhouse Restaurant or Golf Course Café/Grill area, dining and private dining to ensure the highest quality guest service and presentation
Completes environmental checklist for all F&B spaces and supervises related staff assignments
Monitors guest experience, touches tables, handles guest comments and performs service recoveries if necessary to ensure ultimate guest satisfaction
Examines food quality and presentation and provides corrective training where necessary, involving the culinary management team when needed
Examines beverage quality, preparation and presentation, provides corrective training where necessary
Control costs of all food and beverage outlets by assisting management in purchasing of food, beverage, supplies and equipment
maintaining effective profit and loss controls
utilizing labor scheduling tool to adjust salary and hourly schedules following demand patterns, budget and local labor laws
Completes weekly payroll and staff audit
Manage bar and event beverage consumption, by ensuring that every transaction is accounted for
assuring that stock is appropriate
maintain a banquet bar control sheet for all events
Supervises the maintenance for cleanliness, sanitation, appearance and adherence to health code standards
Ensure department compliance with local liquor laws, and safety, health and sanitation regulations to include Food Manager Certificate, Food Handler Certificates, and Alcohol Server Certifications for all staff that may serve alcohol
Conducts one-on-one, side-by-side and monthly meetings with team members, follows up on established training steps, supervises performance and provides necessary retraining
Report all product/service defects and takes ownership to get these deficiencies resolved
Assist in the development and implementation of Standard Operating Procedures for all food & beverage outlets
Participates actively in weekly management meetings
Understands POS systems and has the capacity to perform all team member and management functions
Works closely with other departments within the golf course to enhance the guest experience
Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management
Runs end of shift POS sales reports and prepares reports as requested by the Food and Beverage Manager to provide information on performance, issues and concerns
Supervises staff’s punctuality and adherence to uniform and appearance standards
Oversees the requisitioning of operating supplies, china, glass and silverware and beverage
Performs or assigns any other reasonably related duty to ensure guest satisfaction, the smooth operation of the F&B department in his/her responsibility and positive publicity for guest service
Primary duty is management and coordination, however the Food & Beverage Service Manager may be required to fill in as bartender, server, host, etc. to relieve staff during peak service hours