Food & Beverage (Bar) Associate- Closers

Round One Entertainment Inc. is a leading entertainment company specializing in providing a unique experience that combines video games, bowling, karaoke, and various other fun activities in a vibrant environment. Established as a premier entertainment destination, Round One operates arcade centers and bowling alleys designed to create memorable moments for individuals, families, and groups of friends. With locations across the United States, Round One emphasizes delivering exceptional customer service while maintaining a lively and welcoming atmosphere. The company culture thrives on inclusivity, fun, and teamwork, making it an ideal place for energetic and outgoing individuals who enjoy engaging with people and working in a fast-paced setting.

The available position is for a Food and Beverage Team Member located within a dynamic facility that houses bowling lanes, arcade games, karaoke rooms, billiards, darts, and ping pong tables. This full-time role supports the Food and Beverage Department by ensuring smooth operation, maintaining cleanliness, and providing an excellent customer experience. The position requires availability for closing shifts from 3 pm to 3 am with flexibility to work on weekends and holidays, allowing the team to meet peak demand times. Applicants must be at least 21 years old to work behind the bar, reflecting the responsibilities of handling alcoholic beverages and contributing to the safe and responsible service standards set by the company.

As a Food and Beverage Team Member, individuals will operate point-of-sale (POS) registers to process food and drink orders, including bar transactions when directed. The role involves preparing food and beverage items according to company policies and high-quality standards to ensure customer satisfaction. Team members are responsible for resetting and bussing the food court seating area, washing dishes, glasses, and preparation utensils, and conducting opening and closing procedures like cash till management and kitchen cleaning. Inventory management is a critical aspect, requiring attention to food, beverage, plates, cups, and utensil stock levels in compliance with established policies.

Additional duties include monitoring refrigerator and freezer temperatures, conducting restroom checks and cleaning, laundering rags, and providing prompt, polite, and friendly responses to customer requests. The role occasionally expands to managing payments and allocations for bowling lanes, facility and equipment lending for activities like karaoke and billiards, and issuing cards for arcade usage during morning hours. Candidates must demonstrate the ability to work effectively in a noisy and active environment, often requiring bending, stretching, twisting, climbing, and standing for extended periods. The job encourages team members to seek continuous improvement in work processes while adhering to company confidentiality and safety standards.