Embassy Suites logo

Food & Beverage Attendant

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $14.75
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Work Schedule

Flexible
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Benefits

career growth and learning
401(k) plan with Company Match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement

Job Description

The Omaha Embassy Suites is a distinguished hotel located at 555 South 10th Street in Omaha, Nebraska. As part of the Atrium Hospitality group, known for its commitment to exceptional guest experiences and fostering an inclusive workplace culture, the Embassy Suites offers an inviting atmosphere that blends comfortable accommodations with top-tier hospitality services. This establishment operates as a full-service hotel, catering to both business and leisure travelers, with a reputation for outstanding customer service and attention to detail. It provides a dynamic environment where employees are encouraged to grow professionally while contributing actively to the hotel's success.

The Food & Beverage Attendant role at the Omaha Embassy Suites is an exciting part-time opportunity offering a competitive compensation rate starting at $14.75 per hour. The position is ideal for individuals passionate about hospitality and guest service, whether they bring prior experience or are just starting their careers in the industry. As a Food & Beverage Attendant, you will be instrumental in creating memorable dining experiences by delivering attentive and friendly service. Your responsibilities will include greeting guests, taking and delivering orders efficiently, and ensuring that each visitor enjoys a seamless and pleasant dining experience at the hotel.

This role goes beyond routine tasks; it is about embodying the Atrium SPIRIT, which stands for Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. These core values represent the foundation of the employee experience at Embassy Suites, aiming to cultivate a supportive work environment where every team member feels valued and motivated. The company takes pride in its internal promotion rate, with 40% of management positions filled by internal candidates, reflecting its dedication to career growth and development.

What makes this role particularly appealing is the inclusive and supportive culture promoted by Atrium Hospitality. Employees have access to comprehensive benefits such as medical, dental, and vision insurance options, participation in a 401(k) plan with company matching, paid time off for vacation and personal days, and exclusive discounts through the Atrium Traveler program. Additional perks include wellness initiatives, tuition reimbursement, and the ability to make a positive social impact through community service and volunteer programs.

In your daily tasks, you will manage guest interactions by scheduling reservations, handling phone inquiries, and accommodating special requests for events. You'll work closely with the kitchen team to ensure orders are accurate and timely, maintaining communication to handle any questions or concerns from guests. Financial responsibilities include processing payments, reporting tips appropriately, and responsibly closing out sales by the end of each shift. Maintaining clean and organized service stations and assisting with resetting tables are also key components to support the overall smooth operation of the food and beverage service within the hotel.

No prior experience is necessary to apply, as Atrium Hospitality is committed to training individuals who show a positive attitude and a genuine passion for teamwork and guest service. However, experience in restaurant, customer service, or cashier roles is preferred and will likely support quicker acclimation to the responsibilities. The company also requires either possession of or willingness to obtain Food Safety and Alcohol Awareness certifications within 60 days of employment, ensuring adherence to health and safety standards.

Due to the nature of hospitality work, candidates must be able to stand, walk, bend, and lift up to 50 pounds during their shifts. Flexibility in availability is highly important, as schedules may include days, nights, weekends, and holidays based on the hotel's operating needs.

This Food & Beverage Attendant position at the Omaha Embassy Suites invites individuals to join a thriving team that values each member's contributions and offers vast opportunities for professional growth within the vibrant hospitality industry. Join a company where your work impacts guests' experiences positively while your career is supported and celebrated every step of the way.

Job Requirements

  • High school diploma or equivalent preferred
  • No experience required but a positive attitude is essential
  • Ability to stand, walk, bend, and lift up to 50 pounds during shifts
  • Willingness to obtain Food Safety and Alcohol Awareness certifications within 60 days
  • Flexible availability including days, nights, weekends, and holidays
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment

Job Qualifications

  • No experience needed, positive attitude and teamwork skills, restaurant or customer service experience preferred, Food Safety and Alcohol Awareness certifications or willingness to obtain within 60 days, ability to stand, walk, bend, and lift up to 50 lbs, flexible availability for days, nights, weekends, and holidays

Job Duties

  • Greet guests, take and deliver orders, and ensure timely, friendly service throughout their visit
  • Schedule reservations, answer phone calls, and assist with special requests or events
  • Monitor assigned tables, coordinate with the kitchen, and handle guest questions or concerns
  • Process payments, ensure proper tip reporting, and close out sales at end of shift
  • Maintain clean, fully stocked service stations and assist with resetting tables

Job Criteria

Experience

No experience required


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