Food and Beverage Attendant

Five Star Parks & Attractions is a leading company in the amusement and hospitality industry, recognized for delivering extraordinary experiences at family entertainment centers across the United States. As the largest privately-owned operator of these centers, Five Star is dedicated to creating environments that foster fun, entertainment, and memorable moments for guests of all ages. The company prides itself on fostering a culture of growth, inclusivity, and service excellence, making every moment impactful for guests and employees alike. At Five Star Parks & Attractions, employees are not just team members but part of a family committed to safety, trust, and a positive service mindset.

The Food and Beverage Attendant position at Malibu Jack's Ashland offers a part-time opportunity to be part of this dynamic and engaging environment. This role is integral to maintaining the high standards of guest service that Five Star upholds, ensuring each guest feels welcomed, valued, and well served throughout their visit. The Food and Beverage Attendant is responsible for energizing guests with their passion for service, handling customer needs with confidence, and supporting other team members in keeping the dining areas clean, inviting, and efficiently managed. This role demands flexibility in work hours, including weekends and holidays, and a strong commitment to the company’s training culture to continually develop the skills necessary for success.

This position requires a proactive approach to guest interactions, including greeting guests professionally and promptly, escorting them to their tables, and assisting servers by bussing tables, cleaning floors, arranging seating, and filling water glasses. The attendant also plays an essential role in ensuring the overall ambience and cleanliness of the facility, contributing to a welcoming atmosphere by maintaining the foyer and other public areas. The ability to handle guest complaints effectively and escalate issues to management when necessary is crucial to exceed guest expectations and maintain Five Star’s reputation for exceptional hospitality. By joining Five Star Parks & Attractions as a Food and Beverage Attendant, you will be part of a team that values empathy, teamwork, and inclusivity, and you will have the opportunity to contribute meaningfully to creating unforgettable fun and memories for families and individuals visiting Malibu Jack's Ashland.