Food & Beverage Assistant Manager-Full Service Restaurant 1 OEM
Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $75,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career Development
Job Description
Hayes Mansion is a distinguished hotel nestled in Northern California, acclaimed for its blend of comfortable elegance and scenic surroundings, including lush landscapes and panoramic views of the nearby mountains. This property stands out as a prominent Silicon Valley destination, having recently undergone a $20 million revitalization and repositioning to elevate its appeal for both leisure travelers and business conferences. Just 15 miles from San Jose International Airport, Hayes Mansion offers guests exceptional accommodations and access to a rich variety of attractions such as the culture of San Francisco, Napa Valley's renowned vineyards, coastal beaches like Santa Cruz, and multiple golf courses in the vicinity. The hotel embodies a dedication to quality service and guest satisfaction, reflecting a tradition of hospitality and excellence.
The Food & Beverage Assistant Manager role within Hayes Mansion is integral to maintaining and enhancing the high standards of service across all food and beverage outlets including the restaurant, room service, lounge, and banquet operations. This management-level position demands a proactive individual who contributes not only to daily operational efficiency but also to strategic initiatives aimed at increasing sales revenue and managing budget adherence. The Assistant Manager supports the Food & Beverage leadership team by ensuring attentive, friendly, courteous, and efficient service delivery, along with careful management of payroll and overhead costs. This role involves extensive collaboration with employees and management to create a seamless guest experience, troubleshoot challenges, and uphold company standards and policies.
The Assistant Manager is expected to work flexible hours as needed to fulfill responsibilities, including managing overtime where applicable. Their responsibilities include training and motivating staff, overseeing scheduling in alignment with business forecasts and budget guidelines, conducting performance appraisals, and facilitating internal communication within the Food & Beverage department. Additionally, this role involves hands-on management of operational activities such as inventory control, purchase orders, beverage cost management, and sales promotions. A thorough understanding of financial data, effective problem-solving skills, and the ability to thrive under high-pressure situations are essential qualities for success in this position.
Overall, the Food & Beverage Assistant Manager at Hayes Mansion plays a pivotal role in driving operational excellence and fostering a customer-focused culture. This position is ideal for experienced hospitality professionals who possess strong leadership capabilities, a keen eye for detail, and a passion for delivering exceptional service in a prestigious and dynamic hotel environment.
The Food & Beverage Assistant Manager role within Hayes Mansion is integral to maintaining and enhancing the high standards of service across all food and beverage outlets including the restaurant, room service, lounge, and banquet operations. This management-level position demands a proactive individual who contributes not only to daily operational efficiency but also to strategic initiatives aimed at increasing sales revenue and managing budget adherence. The Assistant Manager supports the Food & Beverage leadership team by ensuring attentive, friendly, courteous, and efficient service delivery, along with careful management of payroll and overhead costs. This role involves extensive collaboration with employees and management to create a seamless guest experience, troubleshoot challenges, and uphold company standards and policies.
The Assistant Manager is expected to work flexible hours as needed to fulfill responsibilities, including managing overtime where applicable. Their responsibilities include training and motivating staff, overseeing scheduling in alignment with business forecasts and budget guidelines, conducting performance appraisals, and facilitating internal communication within the Food & Beverage department. Additionally, this role involves hands-on management of operational activities such as inventory control, purchase orders, beverage cost management, and sales promotions. A thorough understanding of financial data, effective problem-solving skills, and the ability to thrive under high-pressure situations are essential qualities for success in this position.
Overall, the Food & Beverage Assistant Manager at Hayes Mansion plays a pivotal role in driving operational excellence and fostering a customer-focused culture. This position is ideal for experienced hospitality professionals who possess strong leadership capabilities, a keen eye for detail, and a passion for delivering exceptional service in a prestigious and dynamic hotel environment.
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years experience in food and beverage management
- Knowledge of food safety standards and practices
- Strong leadership and communication skills
- Ability to work flexible hours including nights, weekends and holidays
- Physical ability to stand and walk for extended periods
- Ability to use POS systems and Microsoft Office products
- Must be 21 years or older
- Valid driver’s license preferred
Job Qualifications
- At least 5 years of progressive experience in a hotel or related field
- or a 2-year college degree and 3 or more years of related experience
- or a 4-year college degree and at least 1 year of related experience
- Proficient in Windows operating systems, spreadsheets and word processing
- Supervisory experience preferred
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternatives quickly and accurately
- Effective under high-pressure situations
- Ability to maintain composure and objectivity under pressure
- Problem-solving skills in the workplace
- Ability to assimilate complex information from disparate sources
- Effective listening and issue resolution skills
- Ability to work with financial information and basic arithmetic
Job Duties
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
- Maintain regular attendance in compliance with standards and scheduling
- Maintain high standards of personal appearance and grooming
- Comply with safety and operational standards
- Ensure training of all Food and Beverage/Banquet personnel according to company standards
- Maintain follow-through of all guest requests, problems, complaints and accidents
- Motivate, coach, counsel and discipline F&B personnel according to company SOPs
- Review F&B staff worked hours for payroll and submit to Accounting
- Attend staff meetings and provide training as scheduled
- Participate in interviews and follow hiring procedures
- Prepare employee shift schedules aligned with budget and productivity requirements
- Complete wage progress and productivity reports accurately and timely
- Assist with employee performance appraisals
- Implement company policies and house rules
- Develop and implement Food and Beverage promotional ideas
- Manage beverage costs to meet budget
- Maintain compliance with training standards
- Manage purchase orders, invoicing and accounting
- Promote sales and up selling programs
- Ensure service standards are maintained
- Participate in MOD coverage
- Manage Food and Beverage reporting
- Assist with forecasting and budgeting
- Ensure employees maintain courteous and attentive service
- Perform equipment inventory and purchasing
- Maintain credit policies
- React to market trends with promotions
- Conduct department meetings
- Attend daily BEO meeting
- Conduct beverage purchasing and monthly inventories
- Ensure food quality and presentation
- Maintain professional relationships and communication
- Oversee Banquet operations
- Use POS system for reporting and analysis
- Maintain key control systems
- Complete menu analysis
- Monitor cash overages and shortages
- Assist in emergency procedures
- Organize filing systems
- Complete correspondence timely
- Attend employee meetings
- Maintain communication and motivation
- Perform POS menu changes
- Handle Lost and Found items
- Maintain stock pars
- Review daily food sales
- Perform other duties as assigned by General Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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