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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,900.00 - $63,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Employee career development
Diversity and inclusion initiatives
Job Description
PENN Entertainment is a dynamic and innovative leader in the entertainment industry, specializing in integrated entertainment, sports content, and casino gaming experiences. With 43 destinations across North America and a strong presence in online sports betting and iCasino via theScore Bet Sportsbook and Casino, PENN Entertainment continues to set the standard for fun, excitement, and cutting-edge gaming. The company is deeply committed to diversity, sustainability, and creating a supportive environment for its employees, vendors, and communities. Known for its vibrant corporate culture, PENN Entertainment encourages career growth and provides comprehensive support to help team members unlock their full potential. <... Show More
Job Requirements
- Must be at least 21 years of age
- Associates degree in related field or equivalent combination of education and experience
- Minimum two years of Food and Beverage supervisory experience
- Ability to interact diplomatically with guests and staff
- Strong written communication skills
- Basic math skills including addition, subtraction, multiplication, division, ratio, and percent
- Proficiency in Microsoft Excel, Word, and Outlook
- Ability to handle flexible work schedules including nights, weekends, holidays, and overtime
Job Qualifications
- Associates degree in related field or equivalent combination of education and experience
- Minimum two years of supervisory experience in Food and Beverage
- Ability to interact with guests and staff diplomatically
- Strong problem-solving and conflict resolution skills
- Ability to write reports and business correspondence
- Proficient in Microsoft Excel, Word, and Outlook
- Ability to perform basic mathematical calculations including ratios and percentages
- Effective presentation and communication skills
- Flexible to work shifts including holidays, nights, weekends, and overtime
Job Duties
- Supervise an F&B Outlet designated to this role and manage daily shift operations
- Support, administer, and monitor operational goals and profit objectives
- Create effective and efficient schedules while maintaining labor costs and achieving guest satisfaction
- Assist in the budget process for the department and provide recommendations
- Ensure compliance with department budget initiatives and report concerns
- Promote and demonstrate superior customer service standards
- Enforce gaming laws and regulations applicable to the Food & Beverage Department
- Assist in maintaining food service procedures and inspect menu items for customer satisfaction
- Help ensure efficient, sanitary, and pleasant service for guests
- Maintain cost control methods by monitoring pars and inventory
- Assist Food & Beverage Manager with administrative duties
- Ensure compliance with regulatory standards and report potential issues
- Maintain strict confidentiality in all departmental matters
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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