Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $78,000.00
Work Schedule
Weekend Shifts
Benefits
Starting salary
performance-based bonus
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Job Description
Stonehaus is not just a restaurant but an immersive hospitality experience that prides itself on exceptional service and guest satisfaction. Located within the Westlake Village Inn & Spa, Stonehaus combines the luxury and comfort of a premier dining destination with the warmth and personalized attention of a high-end hospitality venue. As part of this esteemed establishment, Stonehaus is committed to delivering unparalleled service experiences that go beyond expectations, creating memorable moments for every guest. The restaurant is known for its vibrant atmosphere, impeccable food and beverage offerings, and a dedicated team that works tirelessly to uphold the brand's stellar reputation. This commitment to excellence requires a leadership team that can inspire, manage, and elevate the performance of front-of-house staff while ensuring operational and financial success.
The role of Assistant Manager at Stonehaus is a pivotal leadership position designed for a hospitality professional who thrives in a fast-paced, guest-centric environment. This full-time, exempt role offers a starting salary ranging from $75,000 to $78,000 annually and presents performance-based bonus opportunities to reward outstanding management and operational achievements. As the Assistant Manager, you will be directly responsible for leading and developing a team of 25 to 30 front-of-house employees, orchestrating a culture of accountability, excellence, and hospitality. You will partner closely with the Director of Operations to maintain flawless service execution and uphold Stonehaus's reputation for superior hospitality. This position demands a hands-on leader who is operationally sharp, polished, and who leads from the floor, maintaining a visible presence to motivate the team and ensure a premium guest experience.
Key responsibilities include recruiting, training, coaching, and evaluating team members to build a high-performing staff that delivers exceptional service standards consistently. You will conduct inspiring pre-shift meetings to align and energize your team, build and nurture strong relationships with guests, VIPs, and group clients, and manage labor budgets, inventory control, and operational finances with prudence and precision. Additionally, you will ensure compliance with health, safety, and alcohol regulations, oversee facility cleanliness and maintenance, and foster seamless team collaboration across departments such as culinary, events, and operations. The role requires strong financial acumen, exceptional communication skills, and the ability to remain calm and confident when making critical decisions under pressure. Physical stamina to meet the demands of prolonged standing, active floor presence, and occasional lifting of up to 25 pounds is also essential. This is an exciting opportunity for a dynamic hospitality leader eager to elevate Stonehaus's service excellence to the highest standard while growing their career in a prestigious hospitality environment.
The role of Assistant Manager at Stonehaus is a pivotal leadership position designed for a hospitality professional who thrives in a fast-paced, guest-centric environment. This full-time, exempt role offers a starting salary ranging from $75,000 to $78,000 annually and presents performance-based bonus opportunities to reward outstanding management and operational achievements. As the Assistant Manager, you will be directly responsible for leading and developing a team of 25 to 30 front-of-house employees, orchestrating a culture of accountability, excellence, and hospitality. You will partner closely with the Director of Operations to maintain flawless service execution and uphold Stonehaus's reputation for superior hospitality. This position demands a hands-on leader who is operationally sharp, polished, and who leads from the floor, maintaining a visible presence to motivate the team and ensure a premium guest experience.
Key responsibilities include recruiting, training, coaching, and evaluating team members to build a high-performing staff that delivers exceptional service standards consistently. You will conduct inspiring pre-shift meetings to align and energize your team, build and nurture strong relationships with guests, VIPs, and group clients, and manage labor budgets, inventory control, and operational finances with prudence and precision. Additionally, you will ensure compliance with health, safety, and alcohol regulations, oversee facility cleanliness and maintenance, and foster seamless team collaboration across departments such as culinary, events, and operations. The role requires strong financial acumen, exceptional communication skills, and the ability to remain calm and confident when making critical decisions under pressure. Physical stamina to meet the demands of prolonged standing, active floor presence, and occasional lifting of up to 25 pounds is also essential. This is an exciting opportunity for a dynamic hospitality leader eager to elevate Stonehaus's service excellence to the highest standard while growing their career in a prestigious hospitality environment.
Job Requirements
- 5-7 plus years of leadership experience in a high-volume food and beverage environment
- Proven ability to lead and motivate teams of 20 plus employees
- Strong financial acumen including labor, cost control, and inventory management
- Passion for delivering elevated guest experiences
- Calm, confident decision-maker under pressure
- Exceptional communication skills both written and verbal
- Hands-on leader ready to engage directly with the team
Job Qualifications
- 5-7 plus years of leadership experience in a high-volume food and beverage environment
- Proven ability to lead and motivate teams of 20 plus employees
- Strong financial acumen including labor, cost control, and inventory management
- Passion for delivering elevated guest experiences
- Calm, confident decision-maker under pressure
- Exceptional communication skills both written and verbal
- Hands-on leader ready to engage directly with the team
Job Duties
- Recruit, train, coach, and develop high-performing front-of-house teams
- Create a culture of accountability, hospitality, and excellence
- Conduct performance evaluations and ongoing coaching conversations
- Lead pre-shift meetings that inspire and align the team
- Be a visible, hands-on leader on the floor
- Resolve guest concerns with professionalism and grace
- Build strong relationships with guests, VIPs, and group clients
- Uphold and elevate Stonehaus' reputation for exceptional hospitality
- Maintain expert knowledge of all food and beverage offerings
- Ensure consistent quality, presentation, and service standards
- Enforce compliance with all local, state, and federal alcohol and food safety regulations
- Manage labor budgets and scheduling strategically
- Oversee inventory, ordering, and cost controls
- Protect revenue through strong cash handling and operational discipline
- Monitor cleanliness, maintenance, and physical condition of the outlet
- Proactively identify and recommend improvements
- Partner seamlessly with culinary, events, and operations teams
- Contribute positively to the overall culture and success of Stonehaus
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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