You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,000.00 - $77,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Dental Insurance
Vision Insurance
Life insurance
employee discount
Employee assistance program
Food provided
Job Description
The Sheraton San Diego Resort is a premier waterfront resort located in downtown San Diego, offering stunning views of the city skyline and the San Diego Bay. This resort prides itself on delivering an elevated and memorable guest experience through exceptional service and a welcoming atmosphere. As a leading establishment in the hospitality industry, the Sheraton San Diego Resort combines luxury, comfort, and comprehensive amenities to create a destination where guests always love to stay. The culture within the Sheraton Resort is driven by a deep commitment to both guests and associates, fostering an environment where team members feel valued... Show More
Job Requirements
- Understand the mission, vision, and goals of the hotel
- ability to prioritize and work efficiently with limited supervision
- detail-oriented and able to multi-task
- ability to speak, understand, and communicate primary language(s) used in the workplace
- excellent communication, follow-up, and organizational skills
- ability to push, pull, bend, squat, and lift up to 50 lbs regularly
- utilize safety equipment such as PPE as needed
- perform job functions with attention to detail, speed, and accuracy
- think clearly, remain calm, and resolve problems using good judgment
- follow directions thoroughly
- understand a guest's service needs
- work cohesively with co-workers
- ensure compliance with all state liquor regulations
- ensure compliance with all health and food safety regulations
Job Qualifications
- Experience in food and beverage management
- knowledge of state liquor regulations
- knowledge of health and food safety regulations
- excellent communication skills
- strong organizational skills
- leadership and team management experience
- TIPS and Food Safety certification
Job Duties
- Responsible for the overall support and operation of the food and beverage outlets including restaurants, room service, banquet, lounge, and beverage department
- accountable for the financial performance of the department
- prepare and control the hotel budget for the department
- monitor departmental, payroll, and supply expenses in accordance with budgetary goals
- ensuring staff members follow proper procedures for ordering, pouring, and cashiering
- coordinate all aspects of groups with reservations in the restaurant, banquet, and bar
- responsible for monthly beverage inventory
- responsible for the organization of the liquor room and beer/wine cooler
- maintain inventory log
- enforce policies regarding these areas including liquor requisitions
- responsible for the liquor par levels in beverage areas
- set up and monitor food and beverage events and promotions
- hold a pre-shift meeting with staff before reporting to stations
- be prepared for each daily activity and review any variations with management and staff
- communicate daily with department managers and MOD to assure consistency and pass on pertinent information
- consistently monitor the performance of associates on an ongoing basis and provide feedback in real-time
- reward, discipline, and document associate performance and provide timely counseling
- properly handle all administrative work regarding interviewing, hiring, performance appraisals, and terminations of staff
- select qualified, goal and service-oriented individuals and develop these individuals with clear guidelines to associates
- maintain efficiency in the operation of the staff with a high standard of quality of service and courtesy, bringing total satisfaction to our guests and the hotel
- maintain close control and inventory of uniforms, supplies, and equipment
- prepare and post weekly schedules in accordance with business demand, guest needs, and staff availability
- carry out supervisory responsibilities in accordance with Hotel policy and applicable laws
- ensure all associates are safety conscious and trained in safe work practices
- have a thorough knowledge of hotel fire regulations and policy, accident reports, safety programs, and what the direct duties are in relation to each
- ensure that all associates are properly trained in these procedures
- facilitate departmental training modules
- continually monitor, evaluate, and revise training content to reflect changes in the process
- address the needs identified by associates
- participate in the Hotel Manager on Duty Program
- must be TIPS and Food Safety certified as required
- follow 4 Keys service standards, standard operation procedures, and safety standards
- follow all appropriate policies and procedures while constantly striving to improve all standards of operations
- work cohesively with co-workers and all departments as part of a team
- adhere to attendance and reliability standards
- follow all additional duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: