Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $45,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Paid Time Off
Performance bonus
wellness programs
Dental Insurance
Vision Insurance
Job Description
PENN Entertainment is a leading provider in the entertainment industry, renowned for delivering integrated entertainment, sports content, and premier casino gaming experiences across North America. With a footprint spanning 43 destinations and innovative platforms including theScore Bet Sportsbook and Casino, PENN Entertainment has established itself as a prominent and dynamic force in the fast-paced world of gaming and entertainment. The company prides itself on its commitment to diversity, sustainability, and community engagement, setting industry standards not only through its expansive offerings but also through its corporate values and dedication to employee growth and well-being.
At PENN Entertainment, team members are valued for their passion and dedication to creating enjoyable, memorable experiences for guests. The company fosters an environment where fun, enthusiasm, and professional development flourish together, ensuring that every employee has the opportunity to expand their skills and advance within the company. Employees benefit from a supportive culture that encourages career growth, backed by comprehensive wellness programs aimed at financial, physical, and mental health. The Total Rewards package includes competitive base salary, which is determined based on individual knowledge, skills, and experience, as well as benefits such as day-one medical coverage, 401(k) matching, paid time off that increases with tenure, and performance bonuses.
The Food & Beverage Outlet Supervisor role at PENN Entertainment is an exciting leadership position designed for individuals who thrive in a fast-paced, guest-oriented environment. This role carries significant responsibility in overseeing the daily operations of a designated food and beverage outlet during a specific shift, ensuring operational goals and profit objectives are achieved. The supervisor plays a crucial part in creating efficient schedules that optimize labor costs while maintaining excellent guest satisfaction. They also contribute to the department's budget process by providing key recommendations and ensuring adherence to budget initiatives.
Customer service is at the heart of this position. The supervisor actively promotes superior service standards and works diligently to resolve any issues that arise, ensuring the overall goal of customer satisfaction is met. They are also responsible for compliance with all gaming laws and regulations pertinent to the food and beverage department, maintaining a safe and lawful operational environment.
Additional duties include assisting in the development and enforcement of food service procedures, inspecting menu items, maintaining cost control through inventory management, supporting beverage department policies, coordinating with other departments, and assisting in special events. This role demands strong communication skills, confidentiality, and professionalism, as well as the ability to work collaboratively across various organizational levels.
PENN Entertainment encourages individuals with a proactive, strategic mindset and a high energy level to apply for this role. The position requires flexibility to work various shifts, including nights, weekends, and holidays, aligning with business needs. Salary for this role starts at $45,000, commensurate with experience, and is part of a comprehensive compensation plan designed to reward performance and commitment.
At PENN Entertainment, team members are valued for their passion and dedication to creating enjoyable, memorable experiences for guests. The company fosters an environment where fun, enthusiasm, and professional development flourish together, ensuring that every employee has the opportunity to expand their skills and advance within the company. Employees benefit from a supportive culture that encourages career growth, backed by comprehensive wellness programs aimed at financial, physical, and mental health. The Total Rewards package includes competitive base salary, which is determined based on individual knowledge, skills, and experience, as well as benefits such as day-one medical coverage, 401(k) matching, paid time off that increases with tenure, and performance bonuses.
The Food & Beverage Outlet Supervisor role at PENN Entertainment is an exciting leadership position designed for individuals who thrive in a fast-paced, guest-oriented environment. This role carries significant responsibility in overseeing the daily operations of a designated food and beverage outlet during a specific shift, ensuring operational goals and profit objectives are achieved. The supervisor plays a crucial part in creating efficient schedules that optimize labor costs while maintaining excellent guest satisfaction. They also contribute to the department's budget process by providing key recommendations and ensuring adherence to budget initiatives.
Customer service is at the heart of this position. The supervisor actively promotes superior service standards and works diligently to resolve any issues that arise, ensuring the overall goal of customer satisfaction is met. They are also responsible for compliance with all gaming laws and regulations pertinent to the food and beverage department, maintaining a safe and lawful operational environment.
Additional duties include assisting in the development and enforcement of food service procedures, inspecting menu items, maintaining cost control through inventory management, supporting beverage department policies, coordinating with other departments, and assisting in special events. This role demands strong communication skills, confidentiality, and professionalism, as well as the ability to work collaboratively across various organizational levels.
PENN Entertainment encourages individuals with a proactive, strategic mindset and a high energy level to apply for this role. The position requires flexibility to work various shifts, including nights, weekends, and holidays, aligning with business needs. Salary for this role starts at $45,000, commensurate with experience, and is part of a comprehensive compensation plan designed to reward performance and commitment.
Job Requirements
- Associate degree or equivalent in related field
- minimum two years of Food & Beverage experience
- minimum two years of supervisory experience
- excellent written and verbal communication skills
- fluency in English
- ability to maintain confidentiality and professionalism
- ability to interact diplomatically with guests and staff
- ability to write reports and business correspondence
- ability to perform basic mathematical calculations
- collaborative communication skills
- proficiency with Microsoft Office
- presentation skills
- high energy and proactive mindset
- availability to work nights, weekends, and holidays as needed
Job Qualifications
- Associate degree in related field
- two years of Food & Beverage experience or equivalent
- minimum two years of supervisory experience
- excellent written and verbal communication skills
- fluency in English
- ability to maintain confidentiality and professionalism
- strong interpersonal skills to resolve conflicts
- proficiency in report writing and business correspondence
- mathematical skills including computations and data interpretation
- proficiency in Microsoft Office applications
- ability to present information effectively to groups
- high energy and proactive approach
- flexibility to work various shifts including nights, weekends, and holidays
Job Duties
- Supervise the Food & Beverage outlet and manage daily shift operations
- create effective and efficient schedules while managing labor costs and staffing objectives
- assist in budget process and ensure compliance with department budget initiatives
- promote and demonstrate superior customer service and ensure compliance with company standards
- enforce all applicable gaming laws and regulations
- assist in food service procedure development and menu item inspections
- support beverage department policies to control costs while maintaining quality
- coordinate activities with other departments
- assist with special events support
- ensure regulatory compliance within area of authority
- maintain strict confidentiality in all matters
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
