Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Professional development opportunities
flexible scheduling
Job Description
The hiring establishment is a distinguished hotel known for delivering exceptional hospitality services, with a robust Food & Beverage department that plays a critical role in the overall guest experience. As a reputable hotel, it combines comfort, luxury, and impeccable customer service to create memorable stays for its valued guests. The organization prides itself on a well-coordinated team and efficient administrative processes that support the smooth operation of their food and beverage services. This hotel is committed to maintaining high standards by investing in skilled and professional staff who contribute to an environment of excellence and customer satisfaction.
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Job Requirements
- HS diploma or equivalent
- Minimum 2 years of administrative assistance or similar experience
- Proficient computer skills including word processing, spreadsheets, and brand property management systems
- Excellent communication and listening skills
Job Qualifications
- HS diploma or equivalent
- Minimum 2 years of administrative assistance or similar experience
- Proficient computer skills including word processing, spreadsheets, and brand property management systems
- Excellent communication and listening skills
- Ability to create professional presentation materials
- Strong organizational and multitasking abilities
- Experience in hospitality or hotel environment preferred
Job Duties
- Politely and professionally answer the telephone and greets clients
- Maintain an organized professional-looking office environment
- Maintain an accurate and easy-to-use filing system for storing confidential documents
- Create and distribute reports necessary for the department(s)
- Develop professional presentation materials, with guidance and utilizing available resources
- Respond to inquiries - inbound phone and written queries
- Conceptualize, draft and send well-constructed and professional correspondence and proposals
- Host property tours, familiarizing customers and potential customers with property features, products and services
- Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication
- Responsible for all VIP guests initial contact and servicing VIP guest needs
- Must respond to all calls, emails and written communication within 24 hours, except on weekends
- May need to accompany hotel manager to meet and greet guest(s) at the airport and/or in-town
- Work closely with all departments to create and service guest amenities and gifts
- Provide administrative assistance for the Food & Beverage colleagues in the hotel
- Others duties assigned by the Leader
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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