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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
friendly work environment
Job Description
Typhoon Texas is a premier waterpark and entertainment company dedicated to delivering exceptional hospitality experiences focused on fun, safety, and outstanding guest service. As a leader in the entertainment and food and beverage industry, Typhoon Texas provides guests with memorable moments filled with excitement and enjoyment throughout the summer season. The company values employee development, teamwork, and creating a positive work environment that promotes growth, learning, and camaraderie among its staff. Known for being a vibrant and dynamic workplace, Typhoon Texas invites individuals who are passionate about providing great service and making lasting impressions to join their team.
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Job Requirements
- Must be 18 years of age or older
- Must have or be willing to obtain a Food Handler's permit and TABC Certificate
- Proficient in Microsoft Office 365, specifically Word and Excel
- High school diploma or G.E.D. equivalent
- Able to work 40 hours per week
- Willing to learn new things
- Flexible, adaptable, and a team player
- Understands and supports company culture
- Uses excellent judgment and maintains confidentiality
- Identifies and resolves problems quickly
- Works effectively on all levels
- Excellent communication skills
- Willing to complete assigned tasks
- May stand for prolonged periods
- May be exposed to outdoor elements
- Able to multi-task and flexible
- Able to lift 50 pounds
Job Qualifications
- Must be 18 years of age or older
- Must have or be willing to obtain a Food Handler's permit and TABC Certificate
- Proficient in Microsoft Office 365, specifically Word and Excel
- High school diploma or G.E.D. equivalent, associate's degree preferred
- Able to work 40 hours per week
- Must be open and willing to learn new things
- Must be flexible, adaptable, and a team player
- Understands and supports the Typhoon Texas culture
- Uses excellent judgment and maintains confidentiality
- Identifies problems and works quickly to find solutions
- Works effectively with others on all levels in a positive and professional manner
- Has excellent communication skills including the ability to use clear, concise, and grammatically correct written and oral language
- Must be willing to complete all tasks given by Typhoon Texas management
- May be required to stand for prolonged periods
- May be exposed to direct sunlight, hot temperatures, wind, or rain
- Must be able to multi-task and be flexible in a fast-paced environment
- Able to lift 50 pounds
Job Duties
- Oversee the follow up process with new hires regarding initial training, onboarding, uniform, proper certification, and training completion documentation
- Ensure employees are assigned to proper divisions in Time and Labor
- Assist in the invoice process
- scanning, filing, and ensuring the audit document is updated
- Answer or place phone calls, deliver messages, send, and respond to emails on behalf of the Food and Beverage department
- Monitor incoming cabana emails, texts, phone calls and answer or forward as required
- Assist with corrective action forms
- keeping up with point system, generating forms and delivering to HR
- Maintain office supply inventories in office and park locations and restock as needed
- Keep food location binders stocked with stand specific documents
- Update and maintain databases such as master staff list, certification, contact lists, and team member information
- Terminate employees out of Time and Labor as needed throughout the season
- Generate schedule templates and support Food and Beverage district coordinators in overseeing scheduling and timekeeping as needed
- Upload waste log and inventory data into a spreadsheet
- Monitor and use office equipment and materials (computers, printers, copiers, physical files, etc.)
- Report any problems with office equipment
- help resolve the issues if possible
- Help leadership to immediately resolve and mediate team member complaints
- Greet team members/vendors and direct them to the correct leadership
- Assist in a Food and Beverage outlet as needed and use the Point-of-Sale system
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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