FOH-T - HI

Genki Sushi USA, Inc. is a well-established restaurant company known for its innovative approach to sushi dining and commitment to excellent customer service. As a part of the fast-casual dining sector, Genki Sushi operates multiple locations across the United States, offering a unique dining experience that combines traditional Japanese cuisine with modern technology. The company prides itself on maintaining high standards for food quality, hygiene, and customer satisfaction. Genki Sushi places a strong emphasis on employee growth and development, fostering a supportive environment that promotes learning and career advancement within the hospitality industry.

The Front of House Trainee (FOH-T) position at Genki Sushi USA, Inc. is an entry-level role designed for individuals looking to start their career in restaurant management and customer service. Under the supervision of senior staff and store management, the trainee will receive detailed instructions and structured assignments aimed at skill-building and competency development. This role is typically non-exempt and paid hourly, providing an excellent opportunity for hands-on experience in a dynamic restaurant setting.

The primary objective of the Front of House Trainee is to learn and become proficient in all front-of-house operations within a 90-day probation period. The role includes tasks such as maintaining the cleanliness and organization of the dining area, ensuring proper sanitation according to company standards, and contributing to the overall customer satisfaction by delivering excellent service. Trainees will also gain experience in multiple duty stations including hosting, cashiering, and serving, enabling them to understand the full scope of front-of-house responsibilities.

This position is ideal for candidates who are organized, attentive to detail, and keen on delivering a professional customer service experience. The trainee will be trained to handle customer complaints tactfully and maintain a calm demeanor under pressure. Additionally, the role requires adherence to OSHA, food safety, and sanitation regulations, ensuring a safe and healthy environment for both customers and staff.

Working conditions typically involve indoor restaurant settings with exposure to varying temperatures from kitchen and refrigeration areas, as well as handling cleaning chemicals safely. The position demands physical stamina, including standing, walking, bending, and lifting up to 40 pounds throughout the shift. Work schedules vary with operational needs, usually requiring availability for 35 hours per week including nights, weekends, and holidays with a mandatory presence for at least two weekend shifts.

Overall, the Front of House Trainee at Genki Sushi USA, Inc. provides a foundational step toward a rewarding career in restaurant management or hospitality, supported by thorough training and a cooperative team environment.