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FOH Support (Host, Busser, Food Runner)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.98 - $12.10
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible schedule
Employee Discounts
Training and Development
Team-oriented work environment
competitive pay
Paid holidays
Health Insurance

Job Description

Keke's Breakfast Cafe is a well-established dining venue located in Orlando, FL, known for its warm, inviting ambiance and commitment to excellent guest service. As a reputable restaurant in the community, Keke's Breakfast Cafe focuses on delivering an exceptional dining experience with a friendly atmosphere that keeps customers returning. The establishment caters to a diverse customer base, offering a welcoming environment suitable for families, friends, and solo diners alike. Located at 4705 S Apopka Vineland Rd, Suite 112, the cafe boasts a staff culture centered on teamwork, customer satisfaction, and professionalism. Keke's Breakfast Cafe operates with a strong commitment to equal employment opportunities and maintains strict adherence to federal and state employment laws. This ensures that all team members are valued and treated with respect regardless of their background.

The Front of House Support position at Keke's Breakfast Cafe plays a vital role in shaping the customer's first and lasting impression upon arrival and throughout their visit. This role is essential for maintaining the flow of guests, managing the seating process efficiently, and assisting servers and fellow staff to provide smooth, seamless service. As a Front of House Support team member, you will be the welcoming face of the restaurant, greeting guests warmly, managing waitlists with professionalism, and ensuring everyone feels appreciated and attended to. Your duties involve coordinating guest seating, issuing pagers during busy periods, accommodating special requests, and keeping the dining area clean and organized.

The position demands strong interpersonal skills, a friendly and approachable demeanor, and the ability to manage various tasks in a fast-paced environment. You will assist in clearing tables, helping servers during peak times, and maintaining the overall cleanliness and tidiness of the front of house areas. The role requires physical stamina, including standing for long periods and handling light lifting to support restaurant operations effectively.

Keke's Breakfast Cafe offers a competitive pay range from $10.98 up to $12.10 per hour, reflecting location, experience, and overall job performance. The café values flexibility, so availability to work weekends and holidays is necessary, along with reliable transportation. The company supports its employees by participating in E-Verify and providing equal employment chances for all qualified applicants. Additionally, Keke's Breakfast Cafe encourages applicants who require reasonable accommodations to reach out during the application process.

This job is ideal for candidates passionate about guest service and hospitality, interested in a dynamic team environment, and committed to contributing to a positive dining experience. By joining the Keke's Breakfast Cafe team as a Front of House Support team member, you become an integral part of a respected local dining establishment dedicated to community, quality, and exceptional service.

Job Requirements

  • Must be able to stand for extended periods and perform physical tasks including lifting and cleaning
  • Availability to work flexible hours including weekends and holidays
  • Reliable transportation to and from work
  • Commitment to providing excellent customer service
  • Ability to work collaboratively with a team
  • Maintain a neat and clean appearance at all times
  • Willingness to learn and adapt to varying job duties as directed

Job Qualifications

  • Previous experience in a customer service role or hospitality setting preferred but not required
  • Excellent communication and interpersonal skills
  • Friendly and welcoming demeanor
  • Ability to work in a fast-paced environment while maintaining attention to detail
  • Strong organizational skills and multitasking ability
  • Knowledge of basic food safety practices
  • Ability to follow health regulations

Job Duties

  • Warmly and graciously greet all guests upon arrival
  • When immediate seating is unavailable, record guest names, party sizes, and issue pagers
  • Provide guests with estimated wait times and keep them informed
  • Page guests when their tables are ready and inquire about the number of children in their party
  • Escort guests to their tables with menus and silverware
  • Accommodate special seating requests whenever feasible
  • Inform guests of their server's name upon seating
  • Thank guests as they leave and invite them to return
  • Maintain cleanliness in the host area including floors and door glass
  • Remove used tableware promptly and clear tables
  • Respond promptly to guest requests and communicate with servers
  • Collaborate with servers to ensure efficient seating
  • Assist servers with plate removal during peak periods
  • Keep front of house areas clean including floors and walkways
  • Clean tabletops, chairs, and booths between seatings
  • Be flexible and fill in where needed to ensure smooth operations

Job Criteria

Experience

No experience required


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