FOH - Shift Lead

Thousand Oaks, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Benefits

competitive salary

Employee Discounts

flexible scheduling

Opportunities for advancement

supportive work environment

Training and development programs

Health and safety standards enforced

Job Description

Angry Chickz is a dynamic and fast-growing restaurant known for its vibrant atmosphere and exceptional dining experience. Specializing in flavorful chicken dishes, Angry Chickz combines quality ingredients with innovative recipes to create meals that satisfy a wide range of tastes. The company prides itself on delivering top-notch customer service while maintaining a fun and energetic environment for both guests and staff. Angry Chickz operates in a highly competitive food service industry where teamwork, efficiency, and a passion for hospitality are critical to success. As a well-established brand, they emphasize continuous improvement, employee growth, and a community-focused approach to business.
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Job Requirements

High school diploma or equivalent
ability to speak clearly and comprehend directions in English
able to read English
ability to read and speak Spanish is extremely helpful but not mandatory
wear Angry Chickz uniform as well as non-slip shoes required by safety department
capable of standing and walking for extended periods
ability to bend and twist at the waist
able to lift and carry up to 40 pounds
use hands to grasp kitchen tools and utensils
capable of repetitive hand use
able to reach for items below waist level, between waist and shoulder level, and above shoulder level
able to work in environments with exposure to extreme cold, heat, moisture, and chemicals

Job Qualifications

Proven experience in a leadership role, preferably in the food and service industry
exceptional interpersonal and communication skills
ability to handle high-pressure situations calmly and efficiently
flexibility to work different shifts, including weekends and holidays
commitment to upholding company standards and ensuring customer satisfaction

Job Duties

Monitors team deployment as schedule dictates
conducts shift walk-through and completes all tasks required to open, transition, and close the restaurant
engages with all guests to ensure our service and enjoyment standards are delivered
perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
ensure cleanliness standards are maintained throughout the restaurant
completes shift administration and banking tasks
monitor food preparation methods, recipes, and portion sizes
monitor compliance with all health department regulations regarding restaurant cleanliness, food preparation and temperature control
ensures team members follow break and meal period schedules as mandated
address and resolve customer concerns or feedback in a professional and constructive manner
train and guide new team members, setting the standard for what is expected

Job Location

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