FOH Server

Barrel House is a vibrant and customer-centric restaurant dedicated to providing an exceptional dining experience from the moment guests walk in. Known for its spirited and uplifting culture, this establishment takes pride in its attentive front-of-house service team that plays a crucial role in shaping the overall guest experience. As a restaurant that values quality service and guest satisfaction, Barrel House cultivates an environment where employees are empowered to be knowledgeable, engaging, and responsive to customer needs in a dynamic and fast-paced atmosphere.

The role of a Server at Barrel House is one of the most pivotal positions within the restaurant, responsible for delivering outstanding customer service and ensuring that every guest's visit is memorable and enjoyable. This full-time position demands a friendly and proactive individual who can multitask efficiently in high-pressure situations while maintaining a positive demeanor. Servers at Barrel House act as the primary point of contact for guests, greeting them warmly, taking and serving orders accurately, and addressing any inquiries about menu items, ingredients, or dietary restrictions. Their knowledge extends to the restaurant’s offerings, including food, drinks, and product options, allowing them to provide helpful insights and recommendations.

In addition to customer interaction, Servers are tasked with handling financial transactions using the Point Of Sale (POS) system, managing the cash box, and ensuring that payments are processed quickly and accurately. Effective communication within the team is facilitated through the use of walkie-talkie headsets, making teamwork and responsiveness key to the role. The position also involves collaboration between the kitchen staff and customers, particularly in resolving any issues that may arise during service.

Candidates for the Server position should be physically capable of standing for extended periods, reaching, bending, stooping, and frequently lifting up to 50 pounds. These physical demands highlight the energetic and active nature of the job. Additionally, the ability to operate the Kitchen Display System (KDS) within the POS environment is essential to streamline orders and improve service efficiency.

Barrel House offers a supportive work environment where employees are valued and encouraged to grow. Servers benefit from comprehensive health insurance plans covering medical, dental, and vision care, a 401k match retirement plan, and an employee meal discount program. This reflects the company’s commitment to the well-being and long-term success of its team members. The position requires that candidates be at least 18 years old and authorized to work in the United States, emphasizing compliance with employment regulations. Reliable commuting to the on-site location is also necessary to ensure consistent attendance and performance.

Overall, Barrel House is looking for enthusiastic individuals who are ready to contribute to a lively team and deliver exceptional dining experiences. This Server role is ideal for hardworking, personable candidates who thrive in a team-oriented atmosphere and have a passion for hospitality and customer service. Those who join Barrel House can expect to be part of a dedicated team that values service excellence and offers opportunities for personal and professional development.