FOH Restaurant Hospitality Manager

Houston, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $65,000.00 - $70,000.00

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Paid Time Off

Paid training

employee discount

Bonus Pay

Job Description

Granger's Restaurant & Bar is a distinguished upscale-casual neighborhood dining establishment located in the heart of Houston's vibrant museum district. Known for its classic American cuisine, Granger's offers guests a tantalizing menu crafted from scratch daily, featuring elegantly presented dishes alongside signature cocktails and a thoughtfully curated selection of wines. The restaurant prides itself on its warm and inviting atmosphere, filled with old-world charm and timeless decor, designed to create an ideal setting for guests to relax and enjoy quality time with friends and family. This commitment to excellence and hospitality reflects the deep roots and legacy of its owners, Ryan and Josephine Granger, who have successfully operated two popular fast-casual concepts, Bodegas Tacos Shop and Fia's Pizzeria, in the Houston area for over 18 years. Their experience and passion have laid the foundation for Granger's mission to continue serving the historic and dynamic Houston Museum District for many years to come.

The role of Restaurant Manager at Granger's is a pivotal leadership position responsible for overseeing front-of-house operations to ensure superior guest satisfaction and seamless service delivery. The ideal candidate is an experienced hospitality professional with a proven track record in managing upscale restaurant environments. The Restaurant Manager leads the service team by managing staff schedules, training, and development while maintaining high standards for restaurant appearance and operations. They play an essential role in maintaining compliance with state and local laws, coordinating with kitchen management to uphold food quality, and collaborating with the general manager on marketing initiatives to promote the restaurant's offerings. This position offers a competitive salary range of $65,000 to $70,000 per year along with performance-based bonuses and benefits including paid time off, paid training, and employee discounts. Exceptional communication skills, emotional intelligence, and a passion for food and beverage service are crucial for success in this role. The Restaurant Manager must be able to thrive in a fast-paced, high-volume environment, demonstrate initiative, and deliver a guest experience that aligns with Granger's tradition of hospitality excellence. This role reports directly to the General Manager and is integral to expanding Granger's brand as a landmark dining destination in Houston's Museum District.

Job Requirements

Minimum of 5 years of management experience
Passion for food and beverage
Positive attitude and solution oriented
Self-motivated and self-aware
Able to stand for 10 hours at a time
Able to operate in a fast-paced, high-volume environment
Takes initiative and has a sense of urgency
Available to work 50-55 hours a week
Available to work weekends
Able to lift 25 pounds
Good hearing for accurate communication skills
High emotional intelligence
Physically able to carry out position requirements
Alert to all management, staff, and customer needs

Job Qualifications

College degree preferred but not necessary
Minimum of 2 years as a manager at an upscale restaurant
Detailed knowledge of front and back of house management
Proficient in budgeting, staff scheduling, interviewing, training, and shift supervision
Texas Food Handlers Certification
Texas Alcoholic Beverage Commission (TABC) Certification

Job Duties

Follows daily manager's agenda and opening and closing checklists for all departments
Ensures restaurant appearance inside and outside is up to company standards prior to every shift
Assumes responsibility for departments making sure all schedules are done in accordance with the budget and ensuring the best coverage for customer satisfaction
Assures all staff training and development is performed correctly and thoroughly to ensure minimal staff turnover
Coaches new managers and all employees per shift in all departments following job descriptions, policies and procedures
Reviews incoming front of house hourly applications, conducts initial interviews according to company guidelines, and fills out interview rating forms
On-boards general manager approved front of house hourly hires
Attends and participates in manager meetings
Assigns weekly goals to staff and ensures their completion while accomplishing own goals
Operates the property in accordance with all state and local laws and ordinances
Commits to management and continued employee training and development
Ensures all receiving is physically accounted for at the price quoted
Keeps all staff training material up to date including employee handbook and training manuals
Works with accounting to provide accurate information for daily sales reports, profit and loss, budget and payroll
Assists general manager with planning and executing marketing strategies
Collaborates with kitchen staff to assure food product quality 100 percent of the time
Trains staff in all POS functions and associated software
Ensures guest satisfaction during shifts
Upholds company policies and procedures according to operating manual