FOH Manager - (Expired Job)

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Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career growth opportunities
supportive work environment
flexible scheduling

Job Description

Streetcar is a dynamic and innovative hospitality company that has established itself with a successful first location. We specialize in craft pours and fostering a strong community connection, which has become the cornerstone of our brand identity. Our commitment to quality, service excellence, and creating memorable experiences for our guests has helped us grow a loyal customer base and a respected reputation in the community. Following the success of our initial establishment, we are excited to expand our presence with a brand-new second location in the vibrant heart of Germantown. This new site represents an opportunity to blend our proven hospitality model with the unique character of a new neighborhood, creating an exciting and fresh experience for both new and returning patrons.

At Streetcar Taps, although the concept is well established, this second location offers a blank canvas where passionate hospitality professionals can leave their mark by shaping the guest experience from the ground up. We are seeking individuals who embody the values of our company—dedication to excellence, a genuine passion for craft beverages including beer and spirits, and a desire to engage meaningfully with the local community. Our company culture is fast-paced yet supportive, thriving on teamwork, innovative thinking, and continuous growth. We emphasize promoting from within and provide our staff with opportunities for career advancement as we grow.

The Front of House Manager role is crucial to maintaining the high standards and unique ambiance that define Streetcar. This leadership position involves overseeing all restaurant operations outside the kitchen, including managing the bar, waitstaff, and guest areas. The manager plays a key role in ensuring that every customer’s visit is smooth, enjoyable, and memorable. Responsibilities include hiring and training the best talent tailored to our service needs, scheduling staff to handle daily demands smoothly, and maintaining the cleanliness and appearance of the dining area. The ideal candidate will be adept at handling unexpected challenges, resolving customer issues with professionalism, and contributing positively to our team culture.

This opportunity is perfect for hospitality professionals eager to join a growing company with a proven track record who want to be part of a founding team that sets the tone for future operations. If you are driven by community engagement, excellence in customer service, and a passion for craft beverages, we invite you to join us in making the new Germantown location a vibrant hub for locals and visitors alike.

Job Requirements

  • High school diploma or equivalent
  • previous experience in restaurant management or hospitality
  • knowledge of craft beer and spirits preferred
  • strong interpersonal and leadership skills
  • ability to work flexible hours including nights and weekends
  • capability to manage a fast-paced environment

Job Qualifications

  • Proven experience as a front of house manager or similar role
  • strong knowledge of craft beer and spirits preferred
  • excellent customer service and communication skills
  • ability to lead and motivate teams
  • experience with staff scheduling and training
  • problem-solving skills
  • passion for hospitality and community engagement

Job Duties

  • Interview and hire staff for the bar and waitstaff
  • develop specialized hiring processes to meet restaurant needs
  • manage training of servers, bartenders, hosts, and bussers
  • supervise upkeep of guest areas, directing staff and assisting in cleanup
  • plan shifts using scheduling systems to assign waitstaff based on anticipated demand
  • direct staff to handle unexpected situations and customer concerns during shifts

Job Criteria

Experience

Mid Level (3-7 years)


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