FOH Crew Member- Kitchen 70- West Bay Casino

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.00 - $15.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Daily Pay
401(k) matching
Health Insurance
Dental Insurance
Vision Insurance
basic life insurance
Life insurance
Disability insurance
Teladoc for Part-Time Employees
Employee assistance program
Paid Time Off
employee appreciation and recognition programs
anniversary and birthday programs
Award Co.
opportunities for growth
Referral bonuses

Job Description

Traditions Hospitality Group is a well-established fast-casual dining company dedicated to providing outstanding hospitality experiences to its guests. Known for its commitment to delivering exceptional customer service and fostering a vibrant team culture, Traditions Hospitality Group has become a respected name in the hospitality industry. With a focus on teamwork, employee growth, and guest satisfaction, the company prides itself on creating positive and memorable dining moments for customers while offering its staff rewarding career opportunities. This organization values employees as its most valuable assets and aims to exceed expectations by treating them like family, promoting an environment of respect, support, and professional development.

The Front of House Crew Member (FOH) role at Traditions Hospitality Group is a vital position responsible for ensuring guests have a positive and delightful dining experience. As an FOH team member, you will be the welcoming face of the establishment, greeting guests warmly and providing attentive service throughout their visit. You will use the point-of-sale system to take orders accurately and manage cash transactions efficiently, ensuring a seamless and satisfying customer journey. Your role also includes assisting with food preparation tasks such as assembling and packaging orders for takeout, maintaining cleanliness and organization of the dining area, and collaborating closely with the kitchen team to ensure timely and accurate order fulfillment.

This position requires excellent communication skills, a friendly demeanor, and the ability to work effectively in a fast-paced environment. You will be handling guest inquiries and resolving any complaints professionally and promptly to uphold the restaurant's high standards of service and food safety. The Front of House Crew Member plays a key role in creating a welcoming atmosphere, supporting your teammates, and contributing to the overall success of the establishment. Accountability, teamwork, and a positive attitude are essential traits for thriving in this dynamic role.

Working at Traditions Hospitality Group offers more than just a job—it offers a pathway to career growth and professional development within the hospitality industry. The company provides comprehensive training programs, ongoing mentorship, and numerous opportunities to advance. Employees enjoy a supportive work environment that values their contributions and recognizes their achievements through various appreciation programs. Whether you are starting your career in food service or seeking to further develop your skills, this role is an excellent opportunity to join a company that values growth, inclusivity, and excellence.

Job Requirements

  • Must be at least 18 years old
  • Must be able to obtain a Gaming badge if applicable
  • Previous experience in a customer service or food service role preferred but not required
  • Strong interpersonal and communication skills
  • Ability to work efficiently in a fast-paced environment
  • Positive attitude and willingness to learn
  • Flexible schedule, including evenings, weekends, and holidays

Job Qualifications

  • Must be at least 18 years old
  • Must be able to obtain a Gaming badge if applicable
  • Previous experience in a customer service or food service role preferred but not required
  • Strong interpersonal and communication skills
  • Ability to work efficiently in a fast-paced environment
  • Positive attitude and willingness to learn
  • Flexible schedule, including evenings, weekends, and holidays

Job Duties

  • Greet guests with a warm welcome and provide excellent customer service throughout their dining experience
  • Take orders accurately and efficiently using our POS system
  • Handle cash transactions and ensure the accuracy of all payments
  • Assist with food preparation, including assembling orders and packaging items for takeout
  • Maintain cleanliness and organization of the dining area, including wiping tables, sweeping floors, and restocking supplies
  • Communicate effectively with kitchen staff to ensure timely order fulfillment and accuracy
  • Handle guest inquiries, complaints, and feedback professionally and promptly
  • Uphold food safety and sanitation standards at all times
  • Collaborate with team members to create a positive and cohesive work environment

Job Criteria

Experience

Entry Level (1-2 years)


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