Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
disability
Life
Paid Time Off
13 paid holidays
401(k) retirement plan
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
HSA-compatible plans
Pre-tax commuter benefits
Employee assistance program (EAP)
Free therapy through SpringHealth
Acupuncture
Wellness offerings
Job Description
Flow is a pioneering real estate company that transcends traditional boundaries by integrating a lifestyle brand, innovative technology platform, and an efficient operations ecosystem. Specializing in a diverse portfolio that covers condominiums, hotels, multifamily residences, and office spaces, Flow redefines contemporary living by creating flexible, connected, and human-centered environments. Their mission is to foster oneness, emphasizing residents' experiences and cultivating meaningful connections among individuals and the environment. This vision culminates in vibrant communities where life, work, creativity, and leisure seamlessly coexist. This unique approach positions Flow as a leader in the real estate industry, blending hospitality, technology, and community engagement... Show More
Job Requirements
- High school diploma or equivalent
- Residential services or hospitality experience preferred
- Excellent communication skills in English
- Ability to communicate in Spanish preferred
- Computer literacy
- Strong attention to detail
- Ability to multitask effectively
- Flexible availability including weekdays, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- college or relevant experience is a plus
- Residential services or hospitality experience in a luxury environment preferred
- Excellent communication skills, reading, writing, and oral proficiency in the English language
- ability to communicate in Spanish strongly preferred
- Computer literacy with the ability to use a variety of software's
- Strong attention to detail, problem-solving skills organizational abilities and attention to detail
- Skilled in managing several tasks simultaneously and setting priorities in a high-speed environment
Job Duties
- Provide exceptional hospitality and professionalism in all interactions with residents and hotel guests, accommodating special requests as possible
- Welcome, greet and register guests efficiently, accommodating special requests and obtaining necessary payment information
- Accurately respond to guest requests, making recommendations based on local knowledge and property practices
- Resolve resident and hotel guests' complaints
- assist residents in all inquiries in connection with residence/hotel/services, hours of operations, key residence/hotel personnel, in-house events, directions, etc.
- Partner with the Leasing Team in assisting with coordinating move ins, move outs and assist with lease renewal activities as needed
- Direct lobby traffic, maintain communal areas, keep track of loaned items, and stay up to date on property details and amenities
- Adhere all guidelines, policies, and procedures, maintaining a professional appearance and demeanor
- Coordinate with property departments to fulfill guest requests and provides detailed information about facilities and operating hours
- Handle check-out, cash management, and adheres to cashiering and credit policies
- Manage packages, faxes, messages, and mail, and provides access to the building and units for authorized vendors, contractors, and visitors
- Organize and maintain documents and various reports including but not limited to package management logs and project trackers, etc.
- Stay afloat with local attractions and amenities (e.g. vendors, restaurants, museums, attractions)
- Use various software programs to input special requests and arrangements accurately
- Collaborate with the community engagement team assist to with executing marketing initiatives for building events and company programs
- The ideal candidate should have flexible availability as working hours may vary at times based on operational needs (weekdays, weekends and holidays).
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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