Floor Supervisor - Full-Time

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Life insurance

Disability insurance

401(k)

Paid Time Off

Flexible work schedules

Education Assistance

associate discount

Job Description

Tommy Hilfiger is a globally recognized American lifestyle brand established in 1985, known for its distinctive American-inspired apparel and accessories that combine classic style with modern luxury. The brand, part of PVH Corp., a leading global apparel company, has built a strong presence worldwide through its two main labels, Tommy Hilfiger and Tommy Jeans, along with an extensive range of licensed products. The company actively engages in cultural collaborations across fashion, art, music, entertainment, and sports, reinforcing its status as an influential lifestyle brand that resonates across multiple generations and markets.

Tommy Hilfiger is currently seeking a full-time Floor ... Show More

Job Requirements

High school diploma or equivalent
previous retail experience
ability to lift at least 40 pounds
ability to stand for long periods
availability to work night shifts
availability to work weekends and holidays
strong communication skills
ability to work full time
ability to adapt to changing schedules

Job Qualifications

High school diploma or equivalent
previous retail supervisory experience preferred
strong leadership and team management skills
excellent communication and interpersonal skills
ability to work in a fast-paced retail environment
proficiency with inventory and merchandising processes
basic understanding of sales and customer service principles
ability to lift up to 40 pounds and stand for extended periods
familiarity with company policies and procedures
proficiency in prioritizing tasks and managing time efficiently
problem-solving and decision-making skills
commitment to maintaining brand standards and store presentation
ability to coach and develop associates

Job Duties

Direct and motivate the store team to provide service in accordance with the TH customer service program
generate sales and profit
minimize losses and ensure the store is visually distinctive and impeccably maintained
maximize associate productivity
ensure compliance and consistent execution of company standards and policy and procedures
create an environment which is results driven
assist in the development of associates through feedback
coaching and training
demonstrate effective written and verbal communication skills
develop proficiency in all operational policies and procedures
manage time and prioritize tasks
maximize sales by ensuring TH customer service program is being executed to standard
ensure merchandise styles and sizes are well represented on the sales floor
assist with training
developing and executing S.G.M. and TH customer service
communicate statistical results and identify business needs
communicate with team at Take 5 meetings regarding individual sales performance and other key performance indicators such as UPT
conversion
store results
product sales
assist with training
monitoring and executing Direct Replenishment and Recovery process
recognize problems
analyze causes
generate alternatives and solutions
represent the TH image through personal and professional appearance
understand and comply with all company policy
procedures and operations
receive and process shipments and transfers
follow inventory shrinkage improvement program
assist to ensure store has all necessary tools and knowledge of how to use them adequately
maintain the highest level of security and safety awareness within the store
store opening and closing
able to lift a minimum of 40 pounds and able to stand for long periods of time
work with store management to source the best talent through networking and recruitment
interviewing
hiring and orientation process
identify new hires who possess skills representative of the TH brand and image
assist in the development of all associates to be knowledgeable in areas of product and sales by communicating openly
honestly
and constructively
create energy
excitement and recognition around team and individual accomplishment and successes
participate and assist the store manager in weekly management meetings and quarterly staff meetings
change schedules
adapt to the needs of the position
undertaking night shifts
weekends and holidays
demonstrate teamwork and lead by example within store
assist in making business decisions based on current sell-through strategies
maintain elevated store presentation by training and overseeing standards as defined by brand standards and company directives with an eye for detail
keep management informed of all merchandise and visual related issues
execute markdowns and re-merchandise as needed
maintain store organization fixtures hardware general cleanliness

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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