Floor Supervisor - DFW Airport Marriott

Job Overview

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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
work environment bonuses

Job Description

The hiring establishment is a reputable hotel known for its commitment to delivering exceptional guest experiences and maintaining high standards of cleanliness and service. This hotel prides itself on a professional environment where guest satisfaction is a top priority, and employees are valued for their dedication and teamwork. Offering an engaging workplace, the hotel emphasizes the importance of a well-maintained and welcoming environment for all guests and continually seeks talented individuals who are passionate about hospitality and guest services.

We are currently seeking a diligent and organized Housekeeping Supervisor to join our dynamic team. This is a full-time position with varied shifts that may include nights, weekends, and holidays. In this crucial role, you will be responsible for creating staff schedules and overseeing work distribution to ensure all sections of the hotel are adequately covered. Managing the cleanliness standards of guest rooms and public areas is a key component, as is the daily inspection of these areas to uphold company standards. You will play an active role in training new and existing staff, ensuring that every team member is well-prepared to deliver outstanding service. Your responsibilities will also include handling early room make-ups, addressing special requests, and giving extra attention to VIP guests. Maintaining organized records for lost and found items and running departure reports are also essential tasks. Additionally, you will ensure the safety and condition of the hotel by reporting any urgent maintenance issues such as broken door locks or other hazards to management immediately. This position demands a proactive, highly ethical individual who thrives in a team setting and demonstrates strong initiative. This supervisory role is perfect for someone who enjoys guiding team members, maintaining operational excellence, and contributing to a positive guest experience.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a housekeeping role preferred
  • Ability to work flexible hours including nights weekends and holidays
  • Strong work ethic and self-initiative
  • Enjoys working as part of a team providing great guest experiences

Job Qualifications

  • Experience in housekeeping supervision or a related role
  • Strong leadership and team management skills
  • Excellent attention to detail
  • Ability to work varied schedules including nights weekends and holidays
  • Good communication skills
  • Ability to train and motivate staff

Job Duties

  • Prepare schedules for the staff and complete the work distribution report ensuring all sections are covered
  • Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards
  • Train and supervise all new associates and provide ongoing training for current staff
  • Check for early makeups special requests and VIPs
  • Maintain proper written records for lost and found
  • Run a departure report and recheck all rooms showing up in your assigned section
  • Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention

Job Location

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