Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

dynamic work environment
weekly pay
flexible scheduling options
Generous shift meal discounts
Family dining discounts
Industry-leading training
Continuous learning opportunities
Career advancement paths
Paid Time Off
401(k) retirement plan
tuition assistance programs
Medical Coverage
dental coverage
vision coverage
Champions of Hope program
Cash referral incentives
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition and rewards program
Slip-resistant shoes program
community and charitable involvement
Igniting Dreams Grant Program
Engaging Training Contests

Job Description

Buffalo Wild Wings is a renowned American casual dining restaurant and sports bar franchise that specializes in wings, beer, and a vibrant atmosphere. Founded in 1982, it has grown to become a popular destination for sports enthusiasts and food lovers alike, known for its extensive menu of flavorful wings, delectable appetizers, and a vast selection of beverages. With locations across the United States and internationally, Buffalo Wild Wings prides itself on offering an engaging and high-energy environment where customers can enjoy great food, watch their favorite games, and socialize with friends and family. The company culture emphasizes teamwork, customer satisfaction, and creating memorable moments, making it an exciting place to work and dine. Employment at Buffalo Wild Wings offers opportunities for career growth, continuous learning, and a supportive community focused on employee well-being and development.

The Floor Server role at Buffalo Wild Wings is a dynamic and exciting position integral to delivering an exceptional dining experience. As a Floor Server, you are the primary ambassador to guests within the restaurant's dining area, directly engaging with them to guide them through the menu's food and beverage selections. This role involves crafting personalized dining experiences by expertly presenting menu choices, recommending pairings, and ensuring every guest feels welcomed and valued. The Floor Server position is more than just taking orders; it encompasses creating an inviting atmosphere where celebration and enjoyment are part of the daily routine. With responsibilities spanning from providing attentive customer service to maintaining a clean and hospitable dining environment, this role serves as a launching pad for anyone interested in building a career in hospitality or customer service. Employees benefit from flexible scheduling, a vibrant work environment where the excitement never stops, and opportunities for advancement within the company. Buffalo Wild Wings supports its team members through industry-leading training programs, career development paths, and a comprehensive benefits package that includes health insurance and tuition assistance. Whether you aim to grow within the organization or leverage the skills acquired here for future endeavors, the Floor Server position offers valuable experience and a rewarding work culture focused on teamwork, recognition, and community involvement.

Job Requirements

  • Must meet the minimum legal age requirements for serving alcoholic beverages
  • Outstanding organizational skills
  • Meticulous attention to detail
  • Passion for delivering top-tier guest service
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Friendly and team-oriented attitude

Job Qualifications

  • Must meet the minimum legal age requirements for serving alcoholic beverages
  • Possess outstanding organizational skills
  • Meticulous attention to detail
  • Passion for delivering top-tier guest service
  • Strong communication skills
  • Ability to work in a fast-paced team environment
  • Friendly and team-oriented attitude
  • Prior experience in food service preferred but not required

Job Duties

  • Craft and deliver personalized dining experiences for every guest
  • Expertly present and recommend food and beverage choices to patrons within the restaurant's dining area
  • Provide excellent customer service with attention to guest needs and preferences
  • Take and deliver food and drink orders accurately and promptly
  • Ensure a clean, welcoming, and safe dining environment
  • Collaborate with team members to enhance the overall guest experience
  • Assist in handling guest inquiries and resolving complaints efficiently

Job Criteria

Experience

Entry Level (1-2 years)


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