Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

weekly pay
flexible scheduling
shift meal discounts
Family dining discounts
Industry-leading training
career advancement
Paid Time Off
401(k) retirement plan
Tuition Assistance
Medical Coverage
dental coverage
vision coverage
Champions of Hope program
Cash referral incentives
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition and rewards program
Slip-resistant shoes program
Community Involvement Opportunities
Igniting Dreams Grant Program
Engaging Training Contests

Job Description

Buffalo Wild Wings is a leading casual dining restaurant and sports bar chain known for its vibrant atmosphere, extensive menu of flavorful wings, and a strong emphasis on delivering exceptional guest experiences. Established with the mission of providing an environment where sports enthusiasts and food lovers come together, Buffalo Wild Wings combines a passion for great food and lively entertainment with community involvement and employee development. The brand prides itself on fostering a culture of celebration, camaraderie, and high-energy interactions, making it a preferred destination for guests seeking both quality dining and an engaging social atmosphere.

As a Floor Server at Buffalo Wild Wings, you play a crucial role in creating memorable dining experiences that keep guests coming back. This role goes beyond simply taking orders; it involves engaging with guests to recommend menu items, providing expert knowledge of food and beverage offerings, and ensuring the dining environment is both welcoming and exciting. Floor Servers act as the architects of the guest experience by attentively monitoring guest needs, delivering personalized service, and maintaining high standards of cleanliness and organization on the dining floor.

The position offers a dynamic and fast-paced work environment where teamwork and celebration are part of the daily routine. Whether you are seeking this role as a stepping stone within the hospitality industry or looking to build a long-term career with Buffalo Wild Wings, the skills and experiences gained will be invaluable. Employees enjoy a supportive culture that encourages growth through continuous training and clear career advancement paths. The compensation package typically includes an hourly wage plus tips, reflecting the importance of excellent customer service. Flexible scheduling options accommodate a variety of work-life balance needs for part-time or full-time team members.

Working as a Floor Server at Buffalo Wild Wings also provides the opportunity to be part of a nationally recognized brand that values community involvement and employee well-being. The company offers competitive benefits such as comprehensive medical, dental, and vision coverage, tuition assistance, and a 401(k) retirement plan. With perks like paid time off, employee discounts, and access to wellness programs, Buffalo Wild Wings fosters an environment where employees feel valued and motivated to succeed. This role is ideal for individuals passionate about hospitality, eager to interact with guests, and excited to be part of a team that celebrates each moment with enthusiasm and professionalism.

Job Requirements

  • Meet minimum legal age requirements for serving alcoholic beverages
  • Possess outstanding organizational skills
  • Meticulous attention to detail
  • Passion for delivering top-tier guest service
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Friendly and team-oriented attitude

Job Qualifications

  • Meet minimum legal age requirements for serving alcoholic beverages
  • Possess outstanding organizational skills
  • Have meticulous attention to detail
  • Demonstrate a passion for delivering top-tier guest service
  • Strong communication skills
  • Ability to work collaboratively in a team environment
  • Prior experience in food service is preferred but not required

Job Duties

  • Craft and deliver personalized dining experiences for every guest
  • Expertly present and recommend food and beverage choices to patrons within the restaurant's dining area
  • Take and deliver food and drink orders efficiently and accurately
  • Ensure a clean and welcoming dining environment
  • Assist team members as needed to enhance guest satisfaction
  • Maintain thorough knowledge of menu offerings and promotions
  • Provide attentive customer service and promptly handle guest requests

Job Criteria

Experience

Entry Level (1-2 years)


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