Floor Manager, Restaurant

Located in Newport News, VA, our establishment is a dynamic and customer-focused restaurant dedicated to delivering exceptional dining experiences. We pride ourselves on maintaining high standards of service, quality, and operational excellence to ensure every guest leaves satisfied and eager to return. As a prominent player in the hospitality industry, we continually strive to align with the latest trends and best practices while fostering a workplace culture that values respect, teamwork, and professional growth. Our team members are motivated to advance their careers by embracing challenges and contributing to a welcoming environment that emphasizes both guest satisfaction and operational efficiency.

We are currently seeking a Full-Time Floor Manager to join our management team. With a competitive salary package, the Floor Manager role is critical in overseeing the daily operations of the restaurant at our Newport News location. The successful candidate will be responsible for achieving planned sales goals and budgeted profit levels by implementing and upholding company policies, procedures, and performance standards. This leadership position requires a hands-on approach in motivating and directing hourly associates to deliver exceptional product quality and guest experiences continuously. The Floor Manager plays a vital role in maintaining the restaurant's brand integrity by ensuring a sanitary, safe, and respectful work environment alongside managing operational costs effectively.

As a member of the management team, the Floor Manager is expected to model behaviors aligned with the company’s beliefs and philosophy for service. This includes treating all individuals with courtesy and respect, being reliable and independent thinkers, and making sound decisions under pressure. Additionally, the Manager will cultivate a culture of empowerment and enjoyment among the staff while balancing guest care with profitability and operational excellence. Valuing training and development is also a cornerstone of this role, necessitating strict adherence to the company’s training systems to build a competent and motivated team. This position demands a proactive approach, exceptional communication skills, and the ability to navigate challenges in a fast-paced restaurant environment. If you possess strong supervisory capabilities, guest service acumen, and a commitment to excellence, this opportunity offers a platform to advance your career in restaurant management within a supportive and rewarding setting.