Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
The Venetian Resort is a prestigious luxury hotel and casino located in the heart of Las Vegas, renowned worldwide for its opulent design, exceptional service, and a wide range of high-end amenities. As part of the Las Vegas Sands Corp portfolio, The Venetian Resort stands as a symbol of grandeur, sophistication, and unrivaled experiences. Catering to millions of guests annually, the resort focuses on delivering top-tier hospitality through its world-class accommodations, entertainment venues, retail spaces, and dining options. The environment fosters excellence, innovation, and teamwork, making it a premier workplace for hospitality professionals dedicated to the highest levels of guest... Show More
Job Requirements
- 21 years of age
- Proof of authorization/eligibility to work in the United States
- High school diploma or equivalent
- Must be able to obtain and maintain any other certification or license as required by law or policy
- Five years of experience as a housekeeper or in a hotel operations role
- Two years of supervisory experience at a 4-star property preferred
- Proficiency in basic computer skills
- Proficiency in Microsoft Office, LMS and HOTSOS preferred
- Working knowledge of OSHA standards and regulations including safety standards and evacuation procedures
- Strong interpersonal skills with the ability to communicate effectively with guests and other team members of different backgrounds and levels of experience
- Must be able to work varied shifts including nights, weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Five years of experience as a housekeeper or in a hotel operations role
- Two years of supervisory experience at a 4-star property preferred
- Proficiency in basic computer skills
- Proficiency in Microsoft Office, LMS and HOTSOS preferred
- Working knowledge of OSHA standards and regulations including safety standards and evacuation procedures
- Strong interpersonal skills with effective communication abilities
- Ability to work varied shifts including nights, weekends and holidays
Job Duties
- Supervise and manage 2 to 3 floors of guest suites (approximately 200/300 suites)
- Supervise 9 to 27 housekeepers daily
- Supervise 2/3 floor attendants daily
- Update all facilities issues in HotSOS (using the IVR system)
- Assign workload, inspect suites and rooming area
- Supervise, train, and inspect the performance of assigned housekeepers, evening shift housekeepers and floor attendants, ensuring all procedures meet hotel standards
- Assist where necessary to ensure optimum service to guests
- Assist in the inspections and evaluation of housekeepers and floor attendants job performance
- Conduct 7 written inspections daily
- Conduct up to 25 visual inspections daily
- Issue discipline to team members (up to CDD)
- Inventory all supplies submitting to assistant director of finance
- Focus on achieving department goals or objectives using available resources (staff and budgetary)
- Successfully manage a 5-star and 5-diamond housekeeping team
- Develop staff skills to enhance department effectiveness
- Manage resources to eliminate excess costs or unnecessary expenditures
- Monitor team performance in all phases of service and job functions
- Rectify deficiencies
- Manage staff and organize department functions in accordance with company guidelines
- Ensure safety is an essential function of the job
- Maintain consistent and regular attendance
- Perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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