
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $80,000.00
Work Schedule
Flexible
Benefits
Flexible routine-time off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Company Dining Discount
Retention bonus
Job Description
The h.wood Group is a distinguished Los Angeles-based hospitality and lifestyle company renowned for its expansive and diversified portfolio of upscale nightlife and restaurant concepts. With a reputation for curating some of the world's most iconic and sought-after brands, including Delilah, The Nice Guy, and Bootsy Bellows, the company has entrenched itself as a leader in the luxury hospitality scene. Beyond operating dynamic nightlife and dining venues, The h.wood Group also offers comprehensive services such as corporate branding, catering, event production, and marketing, providing a multifaceted approach to lifestyle and hospitality management. The company is deeply committed to offering a warm, inviting, and uniquely lavish experience to its diverse clientele, consistently upholding principles of integrity and excellence. Their focus is on creating the world's best restaurants, nightlife experiences, and events that resonate with passion and quality.
Delilah Miami, a prominent member of The h.wood Group's esteemed portfolio, is seeking to add a Floor Manager to its team. This role is tailored for individuals with substantial experience in fine dining and high-volume restaurant environments, where quality, precision, and customer satisfaction are paramount. The Floor Manager plays a pivotal role in the daily operations of the restaurant, overseeing everything from staffing to service execution. Responsibilities include training new employees, managing the flow of service, ensuring sanitary and safety compliance, and delivering an exceptional dining experience that aligns with Delilah's status as a premier dining destination. The ideal candidate must be energetic, well-organized, and adaptable, thriving in a fast-paced and demanding setting that challenges their leadership and operational skills.
The position offers an annual compensation range of $75,000 to $80,000 and emphasizes a working environment that values teamwork and high energy. Employees enjoy benefits such as health, dental, vision, and life insurance with company contributions beginning shortly after employment, as well as a company dining discount and a retention bonus to reward longevity. The h.wood Group fosters a culture that prizes reliability, responsibility, and attention to detail, expecting their Floor Manager to embody these values while maintaining excellent communication and decision-making skills. Those who join Delilah Miami as Floor Manager will be entrusted with upholding the high standards of a fine dining restaurant while helping to drive the sustained success and reputation of one of Miami's most prestigious hospitality venues.
Delilah Miami, a prominent member of The h.wood Group's esteemed portfolio, is seeking to add a Floor Manager to its team. This role is tailored for individuals with substantial experience in fine dining and high-volume restaurant environments, where quality, precision, and customer satisfaction are paramount. The Floor Manager plays a pivotal role in the daily operations of the restaurant, overseeing everything from staffing to service execution. Responsibilities include training new employees, managing the flow of service, ensuring sanitary and safety compliance, and delivering an exceptional dining experience that aligns with Delilah's status as a premier dining destination. The ideal candidate must be energetic, well-organized, and adaptable, thriving in a fast-paced and demanding setting that challenges their leadership and operational skills.
The position offers an annual compensation range of $75,000 to $80,000 and emphasizes a working environment that values teamwork and high energy. Employees enjoy benefits such as health, dental, vision, and life insurance with company contributions beginning shortly after employment, as well as a company dining discount and a retention bonus to reward longevity. The h.wood Group fosters a culture that prizes reliability, responsibility, and attention to detail, expecting their Floor Manager to embody these values while maintaining excellent communication and decision-making skills. Those who join Delilah Miami as Floor Manager will be entrusted with upholding the high standards of a fine dining restaurant while helping to drive the sustained success and reputation of one of Miami's most prestigious hospitality venues.
Job Requirements
- Minimum of 2 years experience in a full-service, high-volume, fine dining establishment
- Must be 21+ years of age
- Must be authorized to work in the United States
- Proven experience leading and managing a team in a high paced setting
- Must be able to manage multiple tasks in stressful environments
- Strong knowledge of front and back house operations
- Great decision making and organizational skills
- Must have high energy, great communication skills, and be able to work as part of a team
- Must be reliable, responsible, and trustworthy
- Must have attention to detail and willingness to deliver exceptional customer service
Job Qualifications
- Minimum of 2 years experience in a full-service, high-volume, fine dining establishment
- Proven experience leading and managing a team in a high paced setting
- Strong knowledge of front and back house operations
- Great decision making and organizational skills
- High energy and great communication skills
- Ability to work as part of a team
- Attention to detail and willingness to deliver exceptional customer service
- Reliable, responsible, and trustworthy
Job Duties
- Deliver superior service and maximize customer satisfaction
- Uphold and enforce all company policies and procedures
- Oversee the new hire paperwork and training of new staff members
- Ensure compliance with all local, state, and federal laws regarding food quality, safety, labor, and employment
- Ensure cleanliness and restaurant appearance standards
- Evaluate staff performance and provide feedback to improve productivity
- Respond to customer concerns in a timely and professional manner
- Perform other duties as assigned by AGM and GM
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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