Floor Manager

LDV Hospitality is a renowned hospitality company specializing in fine dining and exceptional guest experiences. Known for its commitment to quality, service excellence, and employee development, LDV Hospitality operates a portfolio of distinguished restaurants dedicated to delivering memorable dining experiences. The company emphasizes a positive and productive working environment, adhering strictly to high standards in food quality, cleanliness, and customer satisfaction. With a robust training program and a focus on employee retention, LDV Hospitality fosters growth and leadership within its team, ensuring every staff member contributes to its mission effectively and passionately.

The role of Floor Manager at LDV Hospitality is pivotal in maintaining the operational excellence and ambiance that the restaurants are famous for. This position demands overseeing and coordinating the restaurant’s floor activities, ensuring seamless service delivery and guest satisfaction. The Floor Manager is responsible for planning, organizing, training, and leading the restaurant staff to meet the company’s objectives concerning sales, cost control, employee retention, food quality, sanitation, and guest service standards. This leadership role requires close collaboration with the kitchen and other departments to ensure synchronized operations that enhance the overall guest experience.

As a Floor Manager, you will be expected to foster a supportive and efficient working environment, motivating your team to uphold LDV Hospitality's steps of service and hospitality standards. You will handle staff management duties including scheduling, training, performance evaluations, and enforcing compliance with company policies, health and safety regulations, and grooming standards. Your leadership will directly impact the restaurant’s ability to consistently deliver top-tier dining experiences, troubleshoot guest concerns professionally, and maintain an atmosphere that welcomes and retains regular and VIP guests alike.

The role also encompasses administrative functions such as cash handling, inventory control, purchasing supplies, and preparing necessary reports. Attention to detail and organizational skills are critical, as financial reconciliation and maintaining proper documentation play a crucial part in the day-to-day management. The Floor Manager should demonstrate strong leadership qualities, problem-solving abilities, and a proactive approach to managing floor operations and guest relations.

This position typically requires a flexible schedule, including the ability to work nights, weekends, holidays, and variable hours as business demands. An ideal candidate would have a minimum of 2 years of experience in fine dining restaurant management and possess a solid foundation in hospitality operations. While a Bachelor’s degree in Business or Hospitality Administration is preferred, it is not mandatory, allowing experienced professionals with a high school diploma or GED to thrive in the role.

Joining LDV Hospitality as a Floor Manager offers not only a chance to contribute to a respected brand in the hospitality industry but also opportunities for personal and professional growth. The company supports continuous learning through educational workshops, professional networking, and access to industry best practices, ensuring its leaders remain informed and equipped to excel in a dynamic and competitive market. If you are a dedicated leader with a passion for service and hospitality, this role provides a rewarding career path with a supportive team environment and the chance to make a significant impact on the guest experience and business success.