Floor Care Attendant

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $16.25
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Work Schedule

Standard Hours
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Benefits

Multiple Tiers of Medical Coverage
Dental and Vision Coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

The Higgins Hotel is a distinguished luxury hotel located in the vibrant heart of New Orleans, renowned for offering an exceptional guest experience rooted in historic charm and modern sophistication. This hotel proudly stands across from The National WWII Museum, bringing a unique blend of historical significance and contemporary hospitality to its guests. Named after the celebrated entrepreneur Andrew Higgins, who played a pivotal role in World War II by designing over 20,000 boats used in major amphibious assaults, the hotel embodies a spirit of innovation, dedication, and excellence. The establishment features 230 era-inspired guest rooms and specialty suites equipped with premium amenities to ensure comfort and luxury. The hotel also boasts a full-service restaurant, a stylish lounge, a rooftop bar, and an expansive conference center with more than 18,000 square feet of meeting and event space, making it a preferred destination for guests and event planners alike.

Working at The Higgins Hotel means joining a culturally rich and dynamic environment that celebrates diversity and inclusion. The property is committed to welcoming veterans and individuals with disabilities, fostering an inclusive workplace where every team member is valued. Employees benefit from working in a lively city known for its rich culture, music, and cuisine, providing an exciting backdrop to daily work life. The hotel offers abundant career opportunities across various departments such as front desk, food and beverage, housekeeping, event planning, and more, allowing team members to grow and advance their careers within a renowned hospitality brand. This emphasis on employee growth, along with a commitment to legendary hospitality service standards, characterizes the work culture at The Higgins Hotel.

The Floor Care Attendant role is crucial to maintaining the hotel’s high standards of cleanliness and guest satisfaction. This position requires an individual who is passionate about cleanliness, detail-oriented, and enthusiastic, bringing a positive attitude to the team. The Floor Care Attendant will be responsible for the upkeep and maintenance of all flooring surfaces throughout the property, ensuring they are spotless, safe, and visually appealing. Duties include routine floor cleaning, addressing spills and stains promptly, and using appropriate cleaning techniques for different floor types. The role requires collaboration with the housekeeping team to maintain consistency in cleanliness, reporting any flooring maintenance or repair needs, and adhering strictly to cleaning protocols and safety guidelines. Providing exceptional customer service is also part of the job, as attendants often interact with guests and respond to any floor care concerns they may have.

This role is ideal for candidates who possess physical stamina, attention to detail, and a dedication to delivering high-quality service. Employees at The Higgins Hotel benefit not only from a challenging and fulfilling work environment but also from a supportive company culture that values diversity, learning, and career progression. Working here means becoming a part of a respected hotel brand committed to excellence, historic preservation, and superior guest experiences. The hotel is managed by Davidson Hospitality Group, an award-winning full-service hospitality management company known for its personalized management style and commitment to employee enrichment and well-being, providing a workplace experience that goes beyond typical employment. Potential employees can expect competitive compensation and a suite of benefits designed to enhance their overall quality of life while contributing to the prestigious legacy and outstanding reputation of The Higgins Hotel.

Job Requirements

  • high school diploma or equivalent
  • previous experience in floor care or janitorial services preferred
  • ability to use cleaning equipment safely and effectively
  • physical ability to perform cleaning tasks and lift/move heavy objects
  • excellent communication skills
  • ability to work well in a team environment
  • willingness to adhere to cleaning protocols and safety guidelines

Job Qualifications

  • previous experience in floor care, janitorial services, or a related field is preferred
  • familiarity with various floor types and their cleaning requirements
  • knowledge of cleaning equipment, products, and techniques
  • attention to detail and the ability to identify and address cleanliness issues
  • physical stamina to perform cleaning tasks and lift/move heavy objects
  • strong communication skills and the ability to work well in a team
  • positive attitude and dedication to delivering exceptional service

Job Duties

  • perform routine floor cleaning and maintenance tasks to uphold cleanliness standards
  • use appropriate cleaning equipment and techniques for different floor types
  • address spills, stains, and accidents promptly to maintain a safe environment
  • collaborate with the housekeeping team to ensure consistent cleanliness throughout the property
  • report any maintenance or repair needs related to flooring promptly
  • follow established cleaning protocols and safety guidelines
  • maintain an inventory of cleaning supplies and equipment
  • provide exceptional customer service to guests and address their concerns regarding floor care

Job Criteria

Experience

Entry Level (1-2 years)


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