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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $20.00 - $23.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
mental health coverage
Life insurance
401(k) matching
Paid Time Off
Mentoring
Professional Development
Tuition Reimbursement
Employee Discounts
Job Description
Avenue5 Residential is a dynamic and rapidly growing property management company that values innovation, community, and the people who make our success possible. As a forward-thinking leader in the multifamily housing industry, Avenue5 is committed to creating outstanding living experiences for residents while fostering an empowering and supportive work environment for associates. Our focus on holistic well-being underscores the importance we place on the mental, physical, and financial wellness of our team members. This comprehensive approach to employee care includes competitive benefits such as medical, dental, vision, and mental health coverage options, alongside financial wellness initiatives like matching 401(k) contributions... Show More
Job Requirements
- High school diploma
- Minimum one year of previous sales experience preferred
- One year of previous residential leasing experience preferred
- Excellent customer service and interpersonal skills
- Prior experience in Yardi Voyager or equivalent system preferred
- Basic knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
- Excellent interpersonal skills to communicate with all management levels
- Sensitivity to confidential matters
- Ability to work independently and prioritize effectively in a fast-paced environment
- Ability to relay technical concerns accurately and quickly
- Ability to read, write, comprehend, and converse in English
- Ability to use general office equipment such as phone, fax, printer, copier, and key track system
- Strong organizational and time-management skills
- Ability to cope with and defuse situations involving angry or difficult people
- Must maintain valid driver’s license, clean driving record, and current auto insurance
- Must comply with all safety requirements
- Required to complete and pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days
Job Qualifications
- High school diploma
- Minimum one year of previous sales experience preferred
- One year of previous residential leasing experience preferred
- Excellent customer service and interpersonal skills
- Familiarity with Yardi Voyager or equivalent system preferred
- Basic knowledge of Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
- Effective communication skills with all levels of management
- Sensitivity to confidential matters
- Ability to work independently and prioritize effectively
- Strong organizational and time-management skills
- Ability to handle difficult situations professionally
- Valid driver’s license with clean record and current auto insurance
- Successful completion of Avenue5 Fair Housing, Diversity and Inclusion Training within 30 days of employment
Job Duties
- Coordinate apartment rentals, move-ins, move-outs, and lease renewals
- Provide excellent customer service to prospective and current residents
- Generate and handle traffic, qualify prospective residents, and lease apartments
- Prepare lease documentation and complete move-in paperwork
- Ensure model apartments are in touring condition
- Orient prospective and current residents to the property
- Process renewal paperwork and deliver documentation on a monthly basis
- Maintain accurate and detailed records of traffic activity
- Follow up with all prospective residents via phone, mail, or email
- Convert phone traffic into scheduled appointments for property tours
- Inspect apartments prior to move-ins and coordinate with maintenance for readiness
- Create and maintain confidential resident files
- Complete weekly leasing reports accurately and timely
- Perform daily open and close procedures
- Assist with resident relations by responding promptly to requests
- Shop competitive properties and inspect buildings for safety and cleanliness
- Process work order requests and ensure timely completion
- Provide clerical support, including answering phones, filing, and invoice processing
- Assist with resident activities to increase retention
- Comply with company policies and applicable laws
- Perform other assigned duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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