InTown Suites logo

Floating General Manager

Bakersfield, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $48,400.00 - $72,300.00
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Work Schedule

Standard Hours
Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Mileage reimbursement
Career growth opportunities
Weekly Payroll
Sundays Off
Supportive training program

Job Description

InTown Suites is a well-established company committed to providing quality extended stay accommodations with a focus on passion and customer service. Known for its strong dedication to employee development and guest satisfaction, InTown Suites operates numerous properties across various markets, offering a professional and supportive environment for its management team. The company values teamwork, innovation, and excellence in hospitality, which are embodied by its leadership and staff across all locations. Working at InTown Suites means being part of a company where people truly believe in what they are doing, driven by a mission to deliver exceptional experiences to every guest.

The company is currently seeking a Floating General Manager to oversee individual property operations temporarily, ensuring smooth management and continuity in the absence of permanent General Managers. This role is essential for maintaining the high standards of service and operational effectiveness for each property under their temporary assignment. The Floating General Manager operates under the guidance of the Regional Operations Manager and may be assigned to different properties within the market to provide critical leadership support during periods such as off days, vacations, or unexpected absences of the General Managers.

The role extends beyond standard property management duties; it involves short-term assignments including local marketing initiatives, staff training, and implementing quality assurance improvements to enhance overall property performance. The Floating General Manager is responsible not only for maintaining daily operations but also for driving sales, ensuring adherence to safety and life safety protocols, and managing maintenance and repair priorities effectively. This position requires a dynamic individual who possesses extensive knowledge of front office and property operations, along with excellent communication, organizational, and leadership skills.

This full-time position demands considerable travel within the assigned market, often requiring overnight stays to cover various properties. Candidates must be flexible, self-driven, and capable of handling multiple responsibilities in fast-paced and sometimes stressful environments. The Floating General Manager plays a pivotal role in controlling costs, monitoring competitors, and ultimately contributing to the financial success and reputation of the company.

Job Requirements

  • Valid driver’s license
  • Current auto insurance
  • Functional automobile
  • Ability to read, speak, write and understand English
  • Numerical and mathematical proficiency
  • General computer skills
  • Knowledge of front office operations and guest service standards
  • Communication skills
  • Flexibility to work long and irregular hours
  • Ability to manage multiple activities
  • Organizational ability
  • Problem-solving skills
  • Ability to travel 90 percent of the time and stay overnight
  • High school diploma preferred but not required
  • Minimum three years management experience

Job Qualifications

  • Possess a valid driver’s license
  • Current auto insurance
  • Ability to read, speak, write and understand English
  • Ability to read, understand and interpret reports and internal hotel information
  • Sufficient mathematical skills for forecasts and reports
  • General computer proficiency
  • Thorough knowledge of front office and related department operations
  • Ability to perform various front office and related positions as needed
  • Effective communication skills
  • Ability to work long hours and under stress
  • Strong organizational skills
  • Ability to make effective judgments and solve problems
  • Minimum three years experience in management
  • Supervisory experience

Job Duties

  • Operate properties in the absence of a General Manager as needed
  • Follow General Manager daily flow when acting as a General Manager
  • Develop expertise on computer operating system
  • Assist in recruitment of General Managers and other property staff
  • Provide training, development and support of property staff
  • Drive sales through sales calls and local marketing as directed
  • Ensure and provide excellent guest service
  • Identify and manage repair and maintenance issues
  • Identify and follow up on life safety issues and inspection issues
  • Notify Regional Operations Manager immediately of any safety, security, or policy violations
  • Notify Regional Operations Manager of any guest concerns
  • Monitor competitors in markets as directed by Regional Operations Manager
  • Help meet budgets through effective cost and inventory control
  • Help properties maximize financial performance
  • Travel and/or overnight stay as required

Job Criteria

Experience

Mid Level (3-7 years)


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