InTown Suites logo

Floating General Manager

Murfreesboro, TN, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $47,800.00 - $71,500.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Weekly Payroll
Mileage reimbursement
Career growth opportunities
Sundays Off

Job Description

InTown Suites is a well-established hotel chain that specializes in providing extended stay accommodations tailored to meet the needs of business and leisure travelers. Known for its affordable and comfortable lodging options, InTown Suites emphasizes guest satisfaction and operational excellence across its properties. The company is committed to delivering a welcoming and efficient hospitality experience combined with consistent quality service, making it a preferred choice for travelers seeking value and convenience. As part of their dedication to quality and operational success, they foster a team-oriented work environment that supports career development and employee growth within the hospitality industry.

The Floating General Manager position at InTown Suites is a dynamic and critical role designed to ensure the smooth operation of individual hotel properties within their respective markets. This role requires flexibility and adaptability, with responsibilities spanning multiple properties as determined by the Regional Operations Manager. The Floating General Manager acts as a temporary General Manager during absences such as off days or vacations and undertakes diverse short-term projects including local marketing initiatives, staff training, and quality assurance improvements. This position plays a key role in maintaining operational standards, driving sales, enhancing guest service, and ensuring that each property meets its financial and service objectives.

The ideal candidate will have a minimum of three years of management and supervisory experience, demonstrating strong leadership skills and the ability to manage multiple activities effectively under sometimes stressful conditions. High school education is preferred but not mandatory if equivalent experience is demonstrated. Essential skills include computer proficiency with front office and property management software, sound financial acumen to manage budgets and forecasts, and excellent communication abilities to interact with staff and guests effectively. The role demands a hands-on approach, including physical endurance for standing long hours, occasional lifting, and the ability to work in varied weather conditions due to the travel requirements.

Travel constitutes a significant portion of this role, with an expectation to be on the road up to 90 percent of the time to provide coverage and support across different hotel locations within the market. This travel sometimes requires overnight stays, demanding flexibility and commitment from the candidate. InTown Suites supports its employees by offering comprehensive onboarding and training programs to ensure their success in this multifaceted role.

Compensation and benefits are competitive, reflecting the demanding nature of the job. Employees receive healthcare benefits including health, dental, vision, life, and disability insurance, a 401(k) retirement plan with company match, paid time off including three weeks of PTO, and mileage reimbursement for travel expenses. Additionally, the company values work-life balance by providing weekly payroll and Sundays off, along with clear pathways for career advancement within the organization. Overall, this position offers a challenging yet rewarding opportunity for experienced hospitality professionals seeking to make a significant impact in hotel operations across multiple sites.

Job Requirements

  • Minimum three years of management and supervisory experience
  • high school diploma preferred but not required as experience may substitute
  • valid driver’s license
  • current auto insurance
  • functioning automobile
  • ability to read, speak, write and understand English
  • ability to interpret reports and internal hotel data
  • sufficient mathematical skills
  • general computer proficiency
  • thorough knowledge of front office and related department operations
  • effective communication skills
  • ability to work extended hours
  • ability to manage multiple tasks under stress
  • sound judgment and problem-solving skills
  • salesmanship and competitive market knowledge

Job Qualifications

  • Minimum three years of management and supervisory experience
  • high school diploma preferred but not required
  • valid driver’s license and current auto insurance
  • ability to read, speak, write and understand English
  • proficiency in interpreting reports and internal hotel information
  • sufficient mathematical skills to prepare forecasts and reports
  • general computer proficiency including front office management software
  • knowledge of related department operations including guest relations and up selling
  • ability to communicate clearly and effectively
  • flexibility to work long hours as needed
  • ability to manage multiple activities under stress
  • sound judgment in front office operations and guest problem-solving
  • salesmanship and knowledge of local competitive landscape

Job Duties

  • Operate properties in the absence of a General Manager
  • follow General Manager daily flow when acting as General Manager
  • develop expertise on computer operating systems
  • assist in recruitment of General Managers and property staff
  • provide training, development and support to property staff
  • drive sales through local marketing and sales calls
  • ensure and provide excellent guest service
  • identify and manage repair and maintenance issues
  • identify and follow up on life safety and inspection issues
  • notify Regional Operations Manager of safety, security or policy violations
  • notify Regional Operations Manager of guest concerns
  • monitor competitors as directed
  • help meet budgets through cost and inventory control
  • help properties maximize financial performance
  • travel and overnight stay as required

Job Criteria

Experience

Mid Level (3-7 years)


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