Floating General Manager

Dallas, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $45,100.00 - $67,400.00

Benefits

Easy to follow training programs

Supportive team throughout the onboarding process

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401K with company match

3 weeks of PTO

Weekly Payroll

Mileage reimbursement

Career growth opportunities

Sundays Off

Job Description

InTown Suites is a well-established hotel chain that provides affordable, extended-stay accommodations for travelers and guests across various markets. Known for its commitment to comfort, convenience, and affordable pricing, InTown Suites offers a welcoming environment where guests can enjoy a home-like stay. The company prides itself on delivering excellent guest service through well-maintained properties and dedicated staff members. With numerous locations, InTown Suites continues to expand and strengthen its presence in the hospitality industry by focusing on guest satisfaction and operational excellence.

The Floating General Manager role at InTown Suites is a dynamic and crucial position designed to provide l... Show More

Job Requirements

Minimum 3 years’ experience in management and supervisory experience
possession of a valid driver’s license, current auto insurance, and a functioning automobile
ability to read, speak, write and understand English
ability to prepare and interpret reports and perform mathematical calculations
general computer proficiency
knowledge of front office/front desk management
knowledge of guest service standards and techniques
ability to communicate clearly
ability to work long hours and manage multiple tasks
strong problem-solving skills
salesmanship and competitive market knowledge

Job Qualifications

Minimum 3 years’ experience in management and supervisory experience is required
high school diploma is preferred, but not required as any combination of education and experience equivalent to graduation from high school is considered
possess a valid driver’s license, current auto insurance, and a functioning automobile
ability to read, speak, write and understand the English language in order to interact with guests, staff, handle administrative duties, etc
ability to read, understand, and interpret information found in a variety of reports and other internal hotel information
sufficient mathematical skills in order to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs, count and balance a cash bank, etc
possess general computer proficiency and possess thorough knowledge of Front Office/Front Desk management
possess thorough knowledge of related department operations, which includes service standards/techniques, guest relations and etiquette, and up selling techniques in order to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.)
ability to compose and express thoughts in a clear and understandable way to ensure effective communication
ability and flexibility to work long hours on a regular basis and as business conditions demand
ability to manage multiple activities often in stressful situations, organize oneself/one’s work, and the efforts of others
ability to make effective judgment on all facets of front office operations and staff, and the ability to effectively solve guest and operational problems
salesmanship and knowledge of the local competitive landscape

Job Duties

Operates properties in the absence of a General Manager as needed
follows General Manager Daily Flow when acting as a General Manager
develop expertise on computer operating system
assists in recruitment of General Managers and other property staff
training, development and support of property staff
drive sales through sales calls and other local marketing at the direction of the Regional Operations Manager
ensure and provide excellent guest service
identify and manage repair and maintenance issues
identify and follow up on life/safety issues and inspection issues
notify Regional Operations Manager immediately of any safety, security and/or violations of policy
notify Regional Operations Manager of any guest concerns
monitor competitors in markets as directed by the Regional Operations Manager
helps meet budgets through effective cost and inventory control
helps properties maximize financial performance
travel and/or overnight stay will be required

Job Location

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