Floating General Manager

InTown Suites is a well-established hospitality company known for providing extended stay accommodations throughout its various markets. The company focuses on delivering a comfortable and convenient lodging experience for business travelers, families, and individuals seeking affordable long-term housing solutions. InTown Suites properties are designed with guest comfort in mind, featuring amenities and services that cater to a wide range of needs while maintaining high standards of cleanliness and customer service. The company prides itself on a strong commitment to employee development, guest satisfaction, and operational excellence, making it a respected name in the hotel industry. Their culture encourages teamwork, proactive problem solving, and a dedication to creating memorable guest experiences with a friendly, professional approach.Employment Type: Full-time

The Floating General Manager position at InTown Suites is an essential leadership role responsible for overseeing the operations of individual hotel properties temporarily assigned by the Regional Operations Manager. This position plays a critical role in ensuring continuity of management in the absence of regular General Managers, covering for their off days, vacation days, or other absences. The Floating General Manager must be flexible and capable of managing multiple properties in a given market, adapting quickly to different operational environments and teams. This role also involves executing specific short-term assignments such as local marketing initiatives, training and developing property staff, and performing quality assurance tasks designed to improve the overall guest experience and operational efficiency as directed by the Regional Operations Manager.The Floating General Manager acts as a hands-on leader, ensuring smooth daily operations by following established procedures and protocols like the General Manager Daily Flow. They are tasked with driving property sales through proactive outreach including sales calls and local marketing efforts. Key responsibilities also include ensuring excellent guest service, addressing maintenance and repair issues, managing safety and compliance, and supporting budget adherence through effective cost controls. This position requires excellent communication skills, computer proficiency, and a thorough understanding of front office operations and guest relations.The Floating General Manager will spend a significant amount of time traveling within their assigned market, sometimes requiring overnight stays, to provide support and cover across multiple properties. This travel is essential for maintaining high standards at each location and facilitating staff development and operational improvements. The role demands strong leadership, the ability to manage stressful situations, and a commitment to achieving the company’s operational and financial goals. InTown Suites offers a supportive team environment, comprehensive training programs, and competitive benefits to help the Floating General Manager succeed and advance their career within the hospitality industry.