Float Front Desk Concierge

AdventHealth is a leading healthcare organization known for its dedication to extending the healing ministry of Christ by offering comprehensive medical services that address the whole person: body, mind, and spirit. With numerous facilities and clinics, AdventHealth is committed to creating an environment where patients feel valued, cared for, and supported at every stage of their health journey. Based in Palm Coast, Florida, this organization blends top-tier medical expertise with a compassionate approach, fostering a purpose-driven community for both patients and staff alike. AdventHealth provides a range of benefits and career development opportunities, making it an employer of choice for those seeking a fulfilling career in healthcare. Their promise extends beyond merely employment; it is about belonging to a community that uplifts others and nurtures professional growth and spiritual wellbeing. The facility located at 5851 State Highway 100 E in Palm Coast is actively seeking dedicated individuals to join their team and contribute to this mission as a Front Lobby Concierge.

The Front Lobby Concierge at AdventHealth plays a crucial role in creating a welcoming and reassuring environment for all visitors, patients, and families who enter the medical facility. This full-time position works primarily within the Palm Coast and surrounding clinic regions, including Deland and nearby areas, providing essential coverage and support during a range of shifts on weekdays and weekends. The role demands availability from 8 am to 8 pm on weekdays and 8 am to 5 pm on weekends, totaling 40 hours weekly. As the initial point of contact, the concierge is responsible for greeting members and guests courteously, efficiently using computerized systems to verify appointments and assist patients, and maintaining a high level of service excellence. The position enhances patient experience by providing hospitality, concierge services, and ensuring the waiting areas are comfortable and well-equipped.

This role requires an individual with excellent communication and interpersonal skills, the ability to remain composed under pressure, and a strong customer service orientation. It also demands the capability to perform a variety of duties, from answering phones to assisting VIPs and ensuring hospital safety standards related to bloodborne and airborne pathogens are observed. AdventHealth offers competitive pay ranging from $15.46 to $24.73 per hour and a comprehensive benefits package effective from day one, which includes medical, dental, vision, life, and disability insurance; paid time off; a 403-B retirement plan; four weeks of paid parental leave; mental health resources; and pet benefits. Working at AdventHealth assures a supportive team environment, career development prospects, and resources aimed at whole person well-being, making it an ideal workplace for those passionate about healthcare and community service.