Job Overview
Employment Type
Full-time
Benefits
Travel perks: Access to 365 destinations on more than 6,800 daily flights across our global network
Health benefits: Access to health, dental, prescription, and vision benefits from day one
Wellness programs: Tools, resources, and support for personal wellness
401(k) program: Available upon hire with employer contributions after one year
Job Description
American Airlines is a leading global airline known for its extensive domestic and international network, exceptional customer service, and commitment to safety and innovation. As one of the largest airlines in the world, American Airlines connects people and places across over 365 destinations with more than 6,800 daily flights, making travel accessible and convenient for millions of passengers. The company prides itself on fostering a supportive and inclusive work environment that values diversity, professional growth, and employee well-being. With hubs in major cities such as Dallas/Fort Worth, Boston, Charlotte, New York City, and Los Angeles, American Airlines offers a dynamic... Show More
Job Requirements
- Must be at least 20 years of age
- High school diploma or GED equivalent required
- Height and weight must allow for the safe operation of the aircraft and may not exceed specific aircraft dimensions
- Must pass a DOT pre-employment drug test
- Must pass a TSA required fingerprint-based criminal history records check and background check
- Must be in possession of a valid U.S. or Foreign Passport with applicable VISAs
- Must have the legal right to work in the United States and ability to travel unrestricted to/from all states and countries served by American Airlines
- Willing to relocate based on the companys operational needs if applicable
- Able to work nights, weekends, holidays, and extended hours if needed
- Able to be on call and available to report for duty in your assigned base (reserve duty)
- Must be able to professionally represent the American Airlines brand while in the Flight Attendant uniform
- no visible tattoos, no more than one (1) earring per ear
- Ability to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and, if employed, move immediately to the city to which you are assigned as a base
Job Qualifications
- Ability to read, write, make announcements, give emergency orders, and communicate in the English language
- Ability to perform all safety-related procedures
- Must be service-oriented
- Self-starter, must have a positive attitude and a strong desire for success
- Skilled in handling difficult situations, problem solving, complaint resolution, and conflict de-escalation
- Ability to work with individuals and teams at all levels in the organization
Job Duties
- Set a high standard of consistent in-flight service that includes serving hot and cold meals and beverages and selling onboard products
- Handle a wide variety of situations while in continuous contact with the public, both on and off the aircraft
- Work independently while still being part of a collaborative team and without supervision
- Ensure the safety and comfort of our customers
- Provide leadership by responding to a variety of emergency and non-emergency situations
- Work in climates and locations across the globe and work variable shifts
- Meet our high standards of dependability to ensure our flights are on time
- Adhere to company policies, procedures, and attendance and performance standards
- Adhere to alternative work schedules, including evenings and weekends
- Demonstrate the ability to adapt to the flight attendant lifestyle
Job Location
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