Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.84 - $48.48
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Training pay of $1,500 paid in two installments, less applicable taxes
Air transportation to and from training in Minneapolis
Lunch provided on training days at the Endeavor Learning Center
Full uniform package ($680 value)
iPhone 15 SkyPro device and accessories for use during training and post-graduation ($1,000 value)
comprehensive medical, dental, and vision plans
401(k) with company match starting on first day of employment
Performance reward programs
The starting pay listed below is per credit hour, with 75 credit hours guaranteed per month
Pay increases occur as listed in the CBA
Minimum Position Pay Range
USD $25.84/Hr
Maximum Position Pay Range
USD $48.48/Hr
Job Description
Endeavor Air is a wholly-owned subsidiary of Delta Air Lines, operating as Delta Connection. With a fleet of 141 regional jets, Endeavor Air serves 122 destinations across the United States, Canada, and the Caribbean, operating up to 750 daily flights. Headquartered in Minneapolis, Minnesota, Endeavor Air maintains several hub operations located in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, as well as 11 maintenance bases spread across its extensive network. This widespread regional presence ensures a critical link within Delta's global network, delivering domestic regional flights with an emphasis on safety, reliability, and customer satisfaction.
Endeavor Air is seek... Show More
Endeavor Air is seek... Show More
Job Requirements
- Candidate must be authorized to work in the U.S.
- Ability to report to work at the assigned base within two hours (2.5 hours for NYC bases)
- Minimum of high school diploma, GED or equivalent
- Ability to speak, read, write and understand English fluently
- Must be at least 21 years old
- Ability to work flexible schedules including nights, weekends and holidays
- Possess and maintain a valid passport and travel documents
- Ability to meet Federal Aviation Administration regulations and standards
- Exceptional customer service skills
- At least one year of customer service experience
- Maintain professional appearance and comply with company style requirements
- No tattoos on hands or fingers
- Ability to cover non-hand/finger tattoos
- Limit earrings to two pairs in earlobes and one nose piercing on side of nose
- Complete four weeks of initial flight attendant training
- Familiarity with mobile handheld devices
- Height must not exceed 5 feet 11.5 inches without shoes
- Ability to reach 6 feet 3 inches overhead
- Ability to perform physical duties such as opening emergency exits and moving beverage carts
- Ability to hear and respond in noisy environments
- Ability to work in confined spaces and manage exposure to allergens
- Ability to sit or stand for long periods
- Ability to lift and stow luggage
- Ability to travel as part of job conditions.
Job Qualifications
- Individuals with allergies must have the ability to effectively manage allergies in accordance with onboard service standards to perform job responsibilities in this environment
- Familiarity with mobile handheld devices is required
- Be engaged and informed on all company and departmental communication to ensure the latest updates are understood and implemented
- Authorization to work in the U.S
- Ability to report to work at your assigned base within two (2) hours (2.5 hours for NYC bases)
- High school diploma, GED or equivalent
- Required Knowledge, Skills and Abilities
- Exceptional customer service skills and abilities
- At least one (1) year of customer service experience
- Ability to maintain a high level of personal decorum, professional conduct and personal appearance
- Ability to comply with Endeavor's 'Flight Attendant Style Requirements'
- No tattoos on hands or fingers
- Ability to cover non-hand/finger tattoos with make-up or clothing
- No more than two pairs of earrings in the earlobes, one nose piercing may be worn on the side of the nose only
- Ability to work days, nights, weekends, and holidays
- Ability to successfully complete four (4) weeks of Flight Attendant Initial Training
- Training includes a vigorous four-week program held at the Endeavor Learning Center in Minneapolis, MN
- Successfully complete the Initial Operating Experience (on the job evaluation) following graduation from Initial Training
- Familiarity with mobile handheld devices
- Candidate height must not exceed 5’11½" or 71.5 inches when measured without shoes (flat feet) due to the size of our aircraft
- Ability to reach a minimum of 6'3" or 76 inches overhead when measured without shoes, from flat feet to fingertips
- Sit in an assigned jumpseat with seatbelt and shoulder harness fastened properly and without a seatbelt extension
- Jumpseat is 21” at the widest part of the seat
- Walk and fit comfortably down the aircraft aisle while facing forward and fit quickly through any exit
- Sit or stand for long periods of time
- Ability to reach into overhead bins and retrieve stored items, including emergency equipment
- Ability and willingness to work in confined spaces and manage potential allergens such as nuts, perfumes, cleaning solvents, fumes, animals, and pet dander
Job Duties
- Ensure the safety and comfort of customers by providing every customer with the very best service on our aircraft
- Project and maintain a positive attitude and composure at all times
- Perform all work activities in accordance with established standards, policies, laws, and regulations, including Federal Aviation Administration regulations
- Respond effectively during emergency situations
- Provide emergency medical assistance (e.g., performing CPR and basic first aid) to assist individuals in distress
- Prepare and serve meals, snacks, and alcoholic and non-alcoholic beverages as well as receive and process payments for purchased items
- Provide customer service assistance such as lifting, transporting and stowing luggage into overhead bins or storage areas
- Answer customers’ questions and provide assistance when necessary, particularly to individuals needing special assistance (such as unaccompanied minors, individuals with special needs, and the elderly)
- With a focus on customer service, effectively communicate verbally while making public address announcements, performing safety demonstrations, and providing instructions and timely informational updates
- Ensure the aircraft and customers are in full compliance with policies, procedures, regulations, and safety guidance
- Work both independently and as part of a team to accomplish work tasks
- Work in confined spaces with exposure to the following: nuts, animals, latex gloves, perfumes, cleaning solvents, fumes, dust, pet dander, etc
- The work involves travel in an aircraft under pressurized conditions and airport operations environment
- Maintain professional appearance and compliance with uniform and style requirements at all times
- Ability to be dependable, flexible and committed to completing work assignments per the Endeavor Air standard
- Manage time to complete required work assignments and to ensure overall punctuality
- Adjust work activities to adapt to changing work conditions, such as scheduling changes
- Ability to use computers and work with basic programs like Microsoft Outlook and Word to receive information, communicate with others, and to complete work tasks
- Communicate in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies
- Open emergency exits and close aircraft doors weighing up to 45 pounds, and the ability to push, pull, or move a beverage cart requiring approximately 32 pounds of force
- Hear and respond to customer and crew communications in situations with high background noise
- Work in aircraft aisles and galleys, while standing, reaching (extended in front and to the side of the body and above the head), walking, kneeling, bending, twisting, and working in cramped or awkward positions
- Serve alcoholic beverages and meals containing beef, pork and seafood
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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