Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.84 - $48.48
Benefits
Free or reduced-rate travel privileges
comprehensive medical plans
Dental Insurance
Vision Insurance
401(k) with Company Match
Life insurance
short and long-term disability insurance
flexible spending accounts
Performance reward programs
Job Description
Endeavor Air is a wholly-owned subsidiary of Delta Air Lines, operating as a significant regional carrier under the Delta Connection brand. With its headquarters located in Minneapolis, Minnesota, Endeavor Air operates an extensive fleet of 141 regional jets, conducting around 750 daily flights to 122 destinations spanning the United States, Canada, and the Caribbean. The airline maintains crew bases situated in key cities including Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, complemented by 11 maintenance bases across its operational network. Endeavor Air stands out as a reputable airline recognized for its commitment to safety, exceptional service, and a dynamic... Show More
Job Requirements
- Authorization to work in the U.S.
- Ability to report to work at your assigned base within two hours (2.5 hours for NYC bases)
- High school diploma, GED or equivalent
- Ability to speak, read, write, and understand English fluently
- Meet minimum age requirement of 21 years
- Ability to work a flexible schedule including nights, weekends and holidays
- Possess and maintain a valid passport and equivalent travel documents to freely enter and exit all destinations where Endeavor Air flies
- Meet established standards, policies, laws and regulations including Federal Aviation Administration Regulations
- Exceptional customer service skills
- At least one year of customer service experience
- Ability to maintain a high level of personal decorum, professional conduct and personal appearance
- Ability to comply with Endeavor's Flight Attendant Style Requirements
- No tattoos on hands or fingers
- Ability to cover non-hand/finger tattoos with make-up or clothing
- No more than two pairs of earrings in the earlobes, one nose piercing on the side of the nose only
- Ability to work days, nights, weekends and holidays
- Ability to successfully complete four weeks of Flight Attendant Initial Training
- Successfully complete the Initial Operating Experience following graduation from Initial Training
- Familiarity with mobile handheld devices
- Candidate height must not exceed 5'11.5" or 71.5 inches without shoes
- Ability to reach a minimum of 6'3" or 76 inches overhead without shoes
- Sit in assigned jumpseat with seatbelt and shoulder harness fastened properly
- Open emergency exits and close aircraft doors weighing up to 45 pounds
- Ability to push, pull, or move a beverage cart requiring approximately 32 pounds of force
- Hear and respond to communications in high noise environments
- Work in aircraft aisles and galleys while standing, reaching, walking, kneeling, bending, twisting, and working in cramped or awkward positions
- Sit or stand for long periods
- Ability and willingness to work in confined spaces and manage potential allergens
- Serve alcoholic beverages and meals containing beef, pork and seafood
Job Qualifications
- Authorization to work in the U.S.
- Ability to report to work at assigned base within two hours (2.5 hours for NYC bases)
- High school diploma, GED, or equivalent
- BA/BS college degree preferred or a combination of education and related experience
- Ability to speak, read, write, and understand English fluently
- Meet minimum age requirement of 21 years
- Ability to work a flexible schedule including nights, weekends, and holidays
- Possess and maintain a valid passport and travel documents to freely travel to all Endeavor Air destinations
- Meet established standards, policies, laws and regulations including FAA regulations
- Exceptional customer service skills and abilities
- At least one year of customer service experience
- Ability to maintain a high level of personal decorum, professional conduct, and personal appearance
- Ability to comply with Endeavor's Flight Attendant Style Requirements
- No tattoos on hands or fingers
- Ability to cover non-hand/finger tattoos with makeup or clothing
- No more than two pairs of earrings in earlobes, and one nose piercing on the side only
- Ability to successfully complete four weeks of Flight Attendant Initial Training
- Successfully complete Initial Operating Experience following training
- Familiarity with mobile handheld devices
Job Duties
- Ensure the safety and comfort of customers by providing every customer with the very best service on our aircraft
- Project and maintain a positive attitude and composure at all times
- Perform all work activities in accordance with established standards, policies, laws, and regulations, including Federal Aviation Administration regulations
- Respond effectively during emergency situations
- Provide emergency medical assistance such as performing CPR and basic first aid to assist individuals in distress
- Prepare and serve meals, snacks, and alcoholic and non-alcoholic beverages as well as receive and process payments for purchased items
- Provide customer service assistance such as lifting, transporting and stowing luggage into overhead bins or storage areas
- Answer customers’ questions and provide assistance when necessary, particularly to individuals needing special assistance such as unaccompanied minors, individuals with special needs, and the elderly
- Communicate verbally while making public address announcements, performing safety demonstrations, and providing instructions and timely informational updates
- Ensure the aircraft and customers are in full compliance with policies, procedures, regulations, and safety guidance
- Work both independently and as part of a team to accomplish work tasks
- Work in confined spaces with exposure to allergens and maintain suitability for such an environment
- Manage time to complete required work assignments and ensure overall punctuality
- Communicate in writing to complete paperwork and detailed reports regarding incidents or discrepancies
Job Location
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