Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $72,000.00
Benefits
comprehensive medical, dental, and vision plans
401(k) with company match starting on first day of employment
Life and AD&D insurance
Short and Long-Term Disability
Flexible Spending Accounts (FSA)
Performance reward programs
Job Description
Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, is a prominent regional airline operating as Delta Connection. With an extensive fleet of 141 regional jets, Endeavor Air conducts approximately 750 daily flights to 122 destinations across the United States, Canada, and the Caribbean. Headquartered in Minneapolis, Minnesota, this company boasts significant hub operations in major cities including Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham. In addition, Endeavor Air maintains 11 maintenance bases strategically distributed throughout its network, ensuring operational efficiency and safety across all flights. The airline’s association with Delta Air Lines reflects its commitment to providing high-quality... Show More
Job Requirements
- High school diploma, GED or equivalent
- Authorization to work in the U.S.
- Ability to report to work within two (2) hours at assigned base (2.5 hours for NYC bases)
- Meet minimum age requirement of 21 years of age
- Ability to work flexible schedule including nights, weekends, holidays
- Possess and maintain a valid passport and travel documents
- Meet established standards including Federal Aviation Administration regulations
- At least one year customer service experience
- Ability to maintain professional appearance and personal conduct
- Ability to comply with uniform and style requirements
- Ability to complete four weeks of flight attendant initial training
- Ability to successfully complete Initial Operating Experience
- Ability to work days, nights, weekends, holidays
- Ability to use computers and mobile devices
- Candidate height not to exceed 5'11"
- Ability to reach overhead bins (minimum 6'3")
- Ability to perform physical tasks including opening emergency exits and pushing carts
- Ability to manage allergens and work in confined spaces
Job Qualifications
- Authorization to work in the U.S.
- Ability to report to work at your assigned base within two (2) hours (2.5 hours for NYC bases)
- High school diploma, GED or equivalent
- BA/BS college degree preferred or a combination of education and related experience
- Ability to speak, read, write, and understand English fluently
- Meet minimum age requirement of 21 years of age
- Ability to work a flexible schedule including nights, weekends and holidays
- Possess and maintain a valid passport and equivalent travel documents to freely enter and exit all destinations where Endeavor Air flies
- Meet established standards, policies, laws and regulations including Federal Aviation Administration Regulations
- Exceptional customer service skills and abilities
- At least one (1) year of customer service experience
- Ability to maintain a high level of personal decorum, professional conduct and personal appearance
- Ability to comply with Endeavor's 'Flight Attendant Style Requirements'
- No tattoos on hands or fingers
- Ability to cover non-hand/finger tattoos with make-up or clothing
- No more than two pairs of earrings in the earlobes, one nose piercing may be worn on the side of the nose only
- Ability to work days, nights, weekends, and holidays
- Ability to successfully complete four (4) weeks of Flight Attendant Initial Training
- Successfully complete the Initial Operating Experience (on the job evaluation) following graduation from Initial Training
- Familiarity with mobile handheld devices
Job Duties
- Ensure the safety and comfort of customers by providing every customer with the very best service on our aircraft
- Project and maintain a positive attitude and composure at all times
- Perform all work activities in accordance with established standards, policies, laws, and regulations, including Federal Aviation Administration regulations
- Respond effectively during emergency situations
- Provide emergency medical assistance (e.g., performing CPR and basic first aid) to assist individuals in distress
- Prepare and serve meals, snacks, and alcoholic and non-alcoholic beverages as well as receive and process payments for purchased items
- Provide customer service assistance such as lifting, transporting and stowing luggage into overhead bins or storage areas
- Answer customers' questions and provide assistance when necessary, particularly to individuals needing special assistance (such as unaccompanied minors, individuals with special needs, and the elderly)
- With a focus on customer service, effectively communicate verbally while making public address announcements, performing safety demonstrations, and providing instructions and timely informational updates
- Ensure the aircraft and customers are in full compliance with policies, procedures, regulations, and safety guidance
- Work both independently and as part of a team to accomplish work tasks
- Work in confined spaces with exposure to the following: nuts, animals, latex gloves, perfumes, cleaning solvents, fumes, dust, pet dander, etc. Individuals with allergies must have the ability to effectively manage allergies in accordance with onboard service standards to perform job responsibilities in this environment
- The work involves travel in an aircraft under pressurized conditions and airport operations environment
- Maintain professional appearance and compliance with uniform and style requirements at all times
- Ability to be dependable, flexible and committed to completing work assignments per the Endeavor Air standard
- Manage time to complete required work assignments and to ensure overall punctuality
- Adjust work activities to adapt to changing work conditions, such as scheduling changes
- Ability to use computers and work with basic programs like Microsoft Outlook and Word to receive information, communicate with others, and to complete work tasks. Familiarity with mobile handheld devices is required
- Be engaged and informed on all company and departmental communication to ensure the latest updates are understood and implemented
- Communicate in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies
Job Location
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