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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.84 - $48.48
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
Employee assistance program
Health Insurance
Health savings account
Paid Time Off
Vision Insurance
Job Description
Endeavor Air is a wholly-owned regional airline subsidiary of Delta Air Lines, operating under the Delta Connection brand. Established as a prominent player in the aviation sector, Endeavor Air manages a fleet of 141 regional jets, delivering approximately 750 daily flights across 122 destinations spanning the United States, Canada, and the Caribbean. The company is headquartered in Minneapolis, Minnesota, and maintains crew bases in key cities including Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, alongside 11 maintenance bases strategically located throughout its network. This expansive infrastructure reflects Endeavor Air's commitment to operational excellence and customer satisfaction in regional air... Show More
Job Requirements
- authorization to work in the U.S.
- ability to report to work at your assigned base within two hours (2.5 hours for NYC bases)
- high school diploma, GED or equivalent
- ability to speak, read, write, and understand English fluently
- meet minimum age requirement of 21 years of age
- ability to work a flexible schedule including nights, weekends and holidays
- possess and maintain a valid passport and equivalent travel documents to freely enter and exit all destinations where Endeavor Air flies
- meet established standards, policies, laws and regulations including Federal Aviation Administration Regulations
- at least one (1) year of customer service experience
- ability to maintain a high level of personal decorum, professional conduct and personal appearance
- ability to comply with Endeavor's 'Flight Attendant Style Requirements'
- no tattoos on hands or fingers
- ability to cover non-hand/finger tattoos with make-up or clothing
- no more than two pairs of earrings in the earlobes, one nose piercing may be worn on the side of the nose only
- ability to successfully complete four (4) weeks of Flight Attendant Initial Training
- successfully complete the Initial Operating Experience (on the job evaluation) following graduation from Initial Training
- candidate height must not exceed 5'11.5" or 71.5 inches when measured without shoes (flat feet)
- ability to reach a minimum of 6'3" or 76 inches overhead when measured without shoes, from flat feet to fingertips
- sit in an assigned jumpseat with seatbelt and shoulder harness fastened properly and without a seatbelt extension
- open emergency exits and close aircraft doors weighing up to 45 pounds, and the ability to push, pull or move a beverage cart requiring approximately 32 pounds of force
- hear and respond to customer and crew communications in situations with high background noise
- work in aircraft aisles and galleys while standing, reaching (extended in front and to the side of the body and above the head), walking, kneeling, bending, twisting, and working in cramped or awkward positions
- walk and fit comfortably down the aircraft aisle while facing forward and fit quickly through any exit
- sit or stand for long periods of time
- ability to reach into overhead bins and retrieve stored items, including emergency equipment
- ability and willingness to work in confined spaces and manage potential allergens such as nuts, perfumes, cleaning solvents, fumes, animals, and pet dander
- serve alcoholic beverages and meals containing beef, pork and seafood
Job Qualifications
- authorization to work in the U.S.
- ability to report to work at your assigned base within two hours (2.5 hours for NYC bases)
- high school diploma, GED or equivalent
- BA/BS college degree preferred or a combination of education and related experience
- ability to speak, read, write, and understand English fluently
- meet minimum age requirement of 21 years of age
- ability to work a flexible schedule including nights, weekends and holidays
- possess and maintain a valid passport and equivalent travel documents to freely enter and exit all destinations where Endeavor Air flies
- meet established standards, policies, laws and regulations including Federal Aviation Administration Regulations
- exceptional customer service skills and abilities
- at least one (1) year of customer service experience
- ability to maintain a high level of personal decorum, professional conduct and personal appearance
- ability to comply with Endeavor's 'Flight Attendant Style Requirements'
- no tattoos on hands or fingers
- ability to cover non-hand/finger tattoos with make-up or clothing
- no more than two pairs of earrings in the earlobes, one nose piercing may be worn on the side of the nose only
- ability to work days, nights, weekends, and holidays
- ability to successfully complete four (4) weeks of Flight Attendant Initial Training
- successfully complete the Initial Operating Experience (on the job evaluation) following graduation from Initial Training
- familiarity with mobile handheld devices
Job Duties
- ensure the safety and comfort of customers by providing every customer with the very best service on our aircraft
- project and maintain a positive attitude and composure at all times
- perform all work activities in accordance with established standards, policies, laws, and regulations, including Federal Aviation Administration regulations
- respond effectively during emergency situations
- provide emergency medical assistance such as performing CPR and basic first aid to assist individuals in distress
- prepare and serve meals, snacks, and alcoholic and non-alcoholic beverages as well as receive and process payments for purchased items
- provide customer service assistance such as lifting, transporting and stowing luggage into overhead bins or storage areas
- answer customers’ questions and provide assistance when necessary, particularly to individuals needing special assistance such as unaccompanied minors, individuals with special needs, and the elderly
- effectively communicate verbally while making public address announcements, performing safety demonstrations, and providing instructions and timely informational updates
- ensure the aircraft and customers are in full compliance with policies, procedures, regulations, and safety guidance
- work both independently and as part of a team to accomplish work tasks
- maintain professional appearance and compliance with uniform and style requirements at all times
- manage time to complete required work assignments and ensure overall punctuality
- adjust work activities to adapt to changing work conditions such as scheduling changes
- use computers and basic programs like Microsoft Outlook and Word to receive information, communicate with others, and complete work tasks
- communicate in writing to complete paperwork and detailed reports regarding incidents and discrepancies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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