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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.84 - $48.48
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
Employee assistance program
Health Insurance
Health savings account
Paid Time Off
Vision Insurance
Job Description
Endeavor Air is a wholly-owned subsidiary of Delta Air Lines, operating as Delta Connection. The company operates a fleet of 141 regional jets, servicing 750 daily flights to 122 destinations across the United States, Canada, and the Caribbean. Endeavor Air is headquartered in Minneapolis, Minnesota, with crew bases strategically located in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham. Additionally, the company manages 11 maintenance bases across its extensive network. Known for its commitment to reliability and customer service, Endeavor Air plays a crucial role in connecting regional travelers to the larger Delta network, ensuring a seamless travel experience.
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Job Requirements
- High school diploma or GED
- Authorization to work in the U.S.
- Ability to report to assigned base within two hours (2.5 hours for NYC bases)
- Minimum age of 21 years
- Ability to work flexible schedules including nights, weekends, and holidays
- Valid passport and travel documents
- Meet FAA regulations and company policies
- Exceptional customer service skills
- At least one year of customer service experience
- Ability to maintain professional appearance and comply with style requirements
- No tattoos on hands or fingers
- Ability to cover non-hand/finger tattoos
- Comply with piercing guidelines
- Ability to complete four weeks of initial training
- Height not to exceed 5 feet 11.5 inches without shoes
- Ability to reach 6 feet 3 inches overhead without shoes
- Ability to operate emergency exits and push/pull weight required
- Ability to hear and communicate in noisy environments
- Ability to endure physical demands such as standing, bending, and working in confined spaces
- Ability to manage allergens
- Willingness to work irregular hours
- Proficiency with computers and mobile devices
Job Qualifications
- Authorization to work in the U.S.
- Ability to report to assigned base within two hours (2.5 hours for NYC bases)
- High school diploma, GED, or equivalent (BA/BS degree preferred or equivalent experience)
- Ability to speak, read, write, and understand English fluently
- Meet minimum age requirement of 21 years
- Ability to work a flexible schedule including nights, weekends, and holidays
- Possess and maintain a valid passport and travel documents
- Meet FAA standards and regulations
- Exceptional customer service skills
- At least one year of customer service experience
- Maintain high personal decorum, professional conduct, and appearance
- Ability to comply with Endeavor's flight attendant style requirements
- No tattoos on hands or fingers
- Ability to cover non-hand/finger tattoos
- Limited use of earrings and nose piercings
- Ability to complete an intensive four-week flight attendant initial training program successfully
- Familiarity with mobile handheld devices
Job Duties
- Ensure the safety and comfort of customers by providing the best service on aircraft
- Project and maintain a positive attitude and composure at all times
- Perform all work activities in accordance with established standards, policies, laws, and FAA regulations
- Respond effectively during emergency situations and provide emergency medical assistance such as CPR and basic first aid
- Prepare and serve meals, snacks, alcoholic and non-alcoholic beverages and process payments
- Provide customer assistance including handling luggage and addressing special needs passengers such as unaccompanied minors and elderly
- Communicate verbally through public address announcements, safety demonstrations, and informational updates
- Ensure aircraft and customers comply with policies, procedures, regulations, and safety guidance
- Work independently and collaboratively to accomplish tasks
- Manage exposure to allergens and work effectively in a pressurized aircraft and airport environment
- Maintain a professional appearance in compliance with uniform and style requirements
- Demonstrate flexibility, dependability, and punctuality
- Use computers and mobile devices to complete tasks and communicate
- Stay informed on company communications and complete detailed reports and paperwork as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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