FLEX Senior Manager, Digital Commercial Strategy & Performance

Marriott International is the world’s largest hotel company, boasting a portfolio that includes over 30 distinct brands spanning a wide variety of lodging segments. These range from traditional hotels to unique accommodations such as cabins nestled in the woods, illustrating the company’s versatile and comprehensive engagement in the travel and hospitality industry. Recognized globally for its commitment to quality and innovation, Marriott International remains dedicated to providing an outstanding experience for guests and a dynamic work environment for associates. With headquarters located in Bethesda, Maryland, Marriott fosters an inclusive culture that values diverse backgrounds and encourages growth, development, and success among its employees.

The company is currently seeking a seasoned professional to fill the role of FLEX Senior Manager, Digital Commercial Strategy & Performance. This is a full-time, temporary management position based at Marriott International’s headquarters with a hybrid work schedule, requiring 1-3 days onsite in Bethesda. The hourly pay range is competitive, between $53.07 and $87.98, commensurate with experience and qualifications.

The FLEX Senior Manager, Digital Commercial Strategy & Performance, plays a pivotal role in driving Marriott’s digital commercial initiatives. The primary responsibility of this role is to leverage a scalable, data-driven methodology to identify and address business opportunities across diverse digital product segments, including those that are underperforming, emerging, or at risk. By closely collaborating with teams from analytics, digital product development, user experience (UX), sales, marketing, revenue management, and hotel ownership, the manager ensures alignment on priorities and execution strategies that maximize commercial outcomes. This role is instrumental in diagnosing complex performance challenges through data analytics, developing actionable recovery plans, and influencing digital roadmaps to enhance the guest experience while optimizing conversion rates and revenue metrics.

In this capacity, the FLEX Senior Manager acts as a strategic advisor within Marriott’s Commercial Strategy group, delivering executive-level communication and storytelling that motivate and enable cross-functional teams to achieve shared performance goals. The ideal candidate embodies strong leadership skills, capable of influencing stakeholders without direct authority, managing competing priorities, and navigating a matrixed organizational environment. They are adept at developing segment-specific performance playbooks, scaling effective commercial solutions, and utilizing agile digital product operating models.

This role demands a commitment to excellence in conversion optimization and user experience best practices, often drawing from varied industries to promote innovative digital solutions. The successful candidate thrives in fast-paced environments, managing multiple projects simultaneously, and communicates through compelling visuals and clear, structured deliverables. Marriott offers this position with a comprehensive benefits package, including medical, dental, vision coverage, retirement plans, stock purchase opportunities, commuter benefits, and paid parental leave, reinforcing the company’s dedication to associate well-being and work-life balance.

Overall, this opportunity at Marriott International offers an enriching environment where a professional can influence global digital strategies in one of the most recognized hospitality brands worldwide. The role not only contributes to the company’s commercial success but also supports the ongoing innovation and transformation needed to stay at the forefront of the digital travel landscape.