Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Job Description
John Boner Neighborhood Centers (JBNC) is a well-established community organization based in Indianapolis, Indiana, dedicated to enhancing the quality of life for residents on the city’s Near Eastside. JBNC operates multiple programs focused on education, health, and community engagement, fostering a supportive and thriving neighborhood environment. One of their key initiatives is the Fitness Zone at the Boner Fitness & Learning Center, which offers a welcoming and accessible space for community members to pursue health, wellness, and personal growth in a friendly setting. JBNC’s commitment to community well-being is evident in its approachable and inclusive services designed to support individuals and families from diverse backgrounds.
The Fitness Zone Receptionist at JBNC serves as a vital role within this vibrant community hub. This position acts as the first point of contact for anyone entering the Fitness Zone, setting the tone for the member’s experience through excellent customer service and efficient operational support. The receptionist is responsible for greeting members, managing check-ins, answering inquiries, and supporting membership processes, ensuring that every visitor receives a warm welcome and clear guidance. This role involves multitasking in a fast-paced environment and requires strong interpersonal and communication skills to interact with a diverse population effectively.
This position is offered in both full-time and part-time capacities, making it flexible for different schedules while demanding availability during evenings and weekends. Working onsite at the Boner Fitness & Learning Center, the receptionist contributes significantly to maintaining a safe, clean, and engaging environment where members can focus on their fitness and wellness goals. The role also offers opportunities to support program coordination and contribute to the overall smooth operation of the Fitness Zone. This makes the position ideal for individuals eager to engage with the community, develop administrative and customer service skills, and play a meaningful part in promoting health and connection among neighbors.
In addition to providing day-to-day operational support, the Fitness Zone Receptionist helps promote membership growth by sharing detailed information about programs and services and offering tours to prospective members. The ideal candidate thrives in a collaborative team environment and embraces the mission of JBNC to build community resilience through wellness and engagement. By joining JBNC, the receptionist becomes part of an equal opportunity employer dedicated to fairness and inclusion, reflecting values that respect diversity and promote accessibility for all members of the community.
The Fitness Zone Receptionist at JBNC serves as a vital role within this vibrant community hub. This position acts as the first point of contact for anyone entering the Fitness Zone, setting the tone for the member’s experience through excellent customer service and efficient operational support. The receptionist is responsible for greeting members, managing check-ins, answering inquiries, and supporting membership processes, ensuring that every visitor receives a warm welcome and clear guidance. This role involves multitasking in a fast-paced environment and requires strong interpersonal and communication skills to interact with a diverse population effectively.
This position is offered in both full-time and part-time capacities, making it flexible for different schedules while demanding availability during evenings and weekends. Working onsite at the Boner Fitness & Learning Center, the receptionist contributes significantly to maintaining a safe, clean, and engaging environment where members can focus on their fitness and wellness goals. The role also offers opportunities to support program coordination and contribute to the overall smooth operation of the Fitness Zone. This makes the position ideal for individuals eager to engage with the community, develop administrative and customer service skills, and play a meaningful part in promoting health and connection among neighbors.
In addition to providing day-to-day operational support, the Fitness Zone Receptionist helps promote membership growth by sharing detailed information about programs and services and offering tours to prospective members. The ideal candidate thrives in a collaborative team environment and embraces the mission of JBNC to build community resilience through wellness and engagement. By joining JBNC, the receptionist becomes part of an equal opportunity employer dedicated to fairness and inclusion, reflecting values that respect diversity and promote accessibility for all members of the community.
Job Requirements
- High school diploma or equivalent preferred
- 1-3 years of customer service or sales experience
- Strong communication and interpersonal skills
- Ability to work in a team environment and interact with diverse populations
- Basic computer skills and ability to learn new systems such as Outlook, Teams, and databases
- Professional phone etiquette and conflict resolution skills
- Availability to work evenings and weekends as needed
Job Qualifications
- High school diploma or equivalent preferred
- 1-3 years of customer service or sales experience
- Strong communication and interpersonal skills
- Ability to work in a team environment and interact with diverse populations
- Basic computer skills and ability to learn new systems such as Outlook, Teams, and databases
- Professional phone etiquette and conflict resolution skills
- Availability to work evenings and weekends as needed
- Experience working in a fitness facility or wellness environment preferred
- Experience working with youth or in community-based programs preferred
- Bilingual skills preferred
Job Duties
- Greet and check in members, creating a welcoming and positive environment
- Provide accurate information about programs, services, and class schedules
- Answer phones and respond to member inquiries in a professional and helpful manner
- Promote and sell memberships, including providing tours to prospective members
- Process memberships and maintain accurate member records
- Support day-to-day operations of the Fitness Zone, including organization and cleanliness
- Assist with scheduling and program coordination as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
