Fitness Concierge

Garden of the Gods Resort and Club is a prestigious and well-established hospitality destination known for its stunning location, luxurious amenities, and commitment to exceptional guest experiences. Located in a scenic area renowned for its breathtaking natural beauty, the resort offers a unique blend of world-class accommodations, recreational activities, and wellness services geared towards both leisure and business travelers. Garden of the Gods Resort and Club prides itself on creating an environment that fosters career growth, teamwork, and a welcoming atmosphere for both guests and employees. The organization's dedication to quality service reflects in its wide variety of amenities ranging from fine dining and golf to state-of-the-art fitness and wellness centers.

The Fitness Concierge position at Garden of the Gods Resort and Club plays a pivotal role as the essential welcoming presence and primary facilitator of an outstanding fitness experience for all guests and members. This full-time role demands a high level of customer service excellence, operational efficiency, and the ability to manage multiple fitness center functions simultaneously. As the face of the fitness facilities, the Fitness Concierge is responsible for greeting and directing guests, managing inquiries, facilitating workout reservations, maintaining cleanliness and safety standards, and supporting the overall daily operations in the fitness center. The Concierge also assists with retail sales and administrative tasks such as communication management via phone and email.

This role requires a professional demeanor and a positive, proactive attitude that contributes to a team-oriented environment. The ideal candidate will have a wellness mindset focused on excellence, achievement, and hospitality, and must exhibit the ability to efficiently handle financial transactions and technical systems such as database management and scheduling software. The Fitness Concierge must maintain an organized and sanitized workout environment, uphold the resort's distinct aesthetic and culture, and deliver personalized service by learning and anticipating guest preferences. Attention to detail, excellent communication skills, and the ability to work flexible hours are critical for success in this role.

This position requires certifications including a valid driver's license, CPR, Food Protection Manager Certification, and Alcohol Server/Seller Certification, among others. These are essential to ensuring the safety, legal compliance, and high standards expected at Garden of the Gods Resort and Club. The work environment varies between indoor and outdoor settings with exposure to different environmental factors such as weather and noise. The Fitness Concierge must be comfortable performing physical activities including lifting, bending, and extensive walking as part of maintaining and supporting the fitness operations.

Overall, the Fitness Concierge at Garden of the Gods Resort and Club is a dynamic and challenging role demanding a blend of operational skills, excellent interpersonal abilities, and a strong commitment to enhancing the guest experience through fitness and wellness services. This opportunity is ideal for candidates who thrive in a fast-paced, service-oriented environment and are passionate about promoting health and wellness in a luxury resort setting.