Fitness Center Receptionist

Plus One, part of the Optum Workplace Well-being portfolio, is a leading provider of comprehensive fitness and well-being services that span a diverse range of industries. The company is dedicated to driving employee engagement in health and wellness programs by delivering services that include fitness, nutrition, ergonomics, wellness coaching, and health promotion. With an emphasis on personal connections, hospitality, empathy, and a fun environment, Plus One works to inspire individuals to adopt healthier lifestyles. Their approach combines industry expertise and a supportive atmosphere, making the company a prominent name in workplace well-being solutions.

Our Manhattan, New York-based fitness center, operating under this high-profile company, currently has an exciting opportunity for a Receptionist who embodies professionalism, friendliness, and reliability. This role is pivotal to creating a welcoming atmosphere for members and guests, ensuring a seamless and positive experience from the moment they enter the facility. The Receptionist will act as the first point of contact and a key facilitator for members’ inquiries, concerns, and overall satisfaction. Beyond greeting guests, the role involves managing front desk administrative responsibilities, handling payments and account inquiries, monitoring facility cleanliness, and managing inventory of supplies and retail products.

Candidates applying for this position should have strong customer service and organizational skills, with the ability to network and engage effectively with a diverse clientele. Competency with basic computer applications including Microsoft Suite (Word, Excel, Outlook) and various web-based platforms is essential. Depending on the location, candidates may also be required to obtain CPR/AED and First Aid certifications, with reimbursement provided by the company as per policy. Plus One offers an inclusive, growth-oriented environment where team members are valued and supported.

Working at Plus One brings numerous perks, reflecting its commitment to employee well-being and professional development. Employees benefit from a range of health and financial plans including medical, dental, and vision coverage, a 401(k) plan, life insurance, disability plans, and more. The company encourages work-life balance by providing paid time off and parental leave, as well as wellness rewards, free fitness memberships, and health program support. In addition, employees have access to professional development courses, discounted certifications, ongoing education opportunities, and an employee referral program.

This role is offered at an hourly rate ranging from $15 to $22 depending on multiple factors including education, experience, and geographic location. Plus One adheres strictly to federal, state, and local employment and wage requirements and is committed to diversity, inclusion, and equal opportunity in the workplace. This position also requires passing a drug test as part of the hiring process, maintaining a safe and drug-free work environment. Overall, this is a fantastic opportunity for anyone looking to work in a dynamic, supportive workplace focused on health and wellness with ample scope for growth and development.