Firehouse Subs Team member

Firehouse Subs is a well-established restaurant chain founded in 1994 in Jacksonville, Florida, by brothers and former firefighters Chris Sorensen and Robin Sorensen. The brand has grown to become synonymous with hearty, flavorful food, heartfelt customer service, and a strong commitment to public safety. Known for its hot and hearty subs piled high with the highest quality meats and cheeses, Firehouse Subs has built a renowned reputation in the fast-casual dining industry. The company distinguishes itself through its community-driven initiatives, especially its nonprofit Firehouse Subs Public Safety Foundation, which funds lifesaving equipment for first responders. This commitment to public safety and community engagement is a core part of Firehouse Subs' ethos, and it is reflected in its widespread support for local community activities. In fact, based on recent consumer data, Firehouse Subs was named the number one restaurant brand that supports local community activities for the third consecutive year, highlighting its ongoing dedication to social responsibility.

This role is with a newly opening Firehouse Subs restaurant franchise independently owned and operated. The position available is for Responsive Recruiter and Crew Members, with immediate openings for all positions. The restaurant offers both full-time and part-time employment, catering to a variety of schedules and career aspirations. The starting pay for crew members is $14.00 per hour plus tips, which can average an additional $1.50 to $2.00 per hour based on hours worked. Employees at this location enjoy benefits such as employee discounts, a flexible work schedule, opportunities for advancement, health insurance, 401K savings plans, and an employee assistance program. Uniform shirts are provided, and meals are discounted by 50%.

The responsive recruiter and crew member roles are pivotal for maintaining the consistent quality Firehouse Subs is known for. Crew members begin by mastering one position such as cashier or sandwich making and are then cross-trained to work at various stations within the restaurant. This cross-training ensures a versatile team capable of delivering excellent service under varying conditions and customer volumes. Those hired can expect to be on their feet for most of the shift and will be actively engaged in food preparation while ensuring a safe and welcoming dining experience for all customers. The ideal candidate is dependable, a team player, and able to work efficiently in a fast-paced environment while maintaining excellent menu and product knowledge, as well as strict adherence to food safety standards.

The position reports directly to the General Manager, Assistant Manager, or Shift Leader, offering clear channels of communication and growth within the franchise. The new restaurant team plays a critical role in establishing a positive customer experience from day one, emphasizing attentive service and a genuine passion for the brand's mission. By joining this team, employees contribute to a community-focused brand that not only serves great food but also makes a meaningful difference through the Firehouse Subs Public Safety Foundation’s efforts. This role is ideal for individuals seeking an engaging, customer-facing job with real opportunities for personal and professional development in a supportive work environment.