Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $35.00
Work Schedule
Weekend Shifts
Benefits
Day 1 medical
Dental Insurance
Vision Insurance
Uber benefit
recognition programs
Tuition Reimbursement
Paid Time Off
Job Description
PENN Entertainment is a recognized leader in the integrated entertainment, sports content, and casino gaming industry, operating across 43 destinations in North America. The company is well-known for its innovative approach to delivering cutting-edge and engaging experiences to customers through its diverse portfolio of casinos, sports betting platforms, and online gaming enterprises including ESPN BET and theScore Bet Sportsbook and Casino. Founded with a deep commitment to creating fun and memorable moments, PENN Entertainment fosters a collaborative work environment where career growth and employee well-being are prioritized. The company continuously invests in its people by supporting career development, providing wellness... Show More
Job Requirements
- High school diploma or equivalent preferred
- Minimum two years of food server experience in a high-volume, full-service restaurant
- Must have excellent customer service and interpersonal skills
- Must be able to read, write, speak, and understand English
- Ability to maintain a high level of confidentiality and professionalism
- Must have knowledge of table service procedures and table etiquette
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization
- Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed
Job Qualifications
- High school diploma or equivalent preferred
- Minimum two years of food server experience in a high-volume, full-service restaurant
- Excellent customer service and interpersonal skills
- Proficient in reading, writing, speaking, and understanding English
- Knowledge of table service procedures and table etiquette
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization
- Ability to maintain a high level of confidentiality and professionalism
Job Duties
- Adheres to all departmental and property policies and procedures regarding guest service standards
- Greets and welcomes each guest seated in assigned station
- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction
- Maintains current and accurate information regarding menu including preparation techniques, seasonings, ingredients, and plate presentation
- Suggests items to guests based on expressed guest preferences
- Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards
- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product
- Resolves service issues according to established guidelines
- Itemizes, totals, and presents check for payment to correct customers
- Assists bus persons in bussing, cleaning, and setting tables
- Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station
- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
- Deep cleans restaurant equipment as scheduled, or required and operates and maintains equipment
- Completes assigned side work as directed
- Knows and promotes current casino events and programs and can give guests directions to all casino areas
- Maintains strict confidentiality in all company matters
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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