Fine Dining General Manager - MGM Springfield

MGM Resorts International, located in Springfield, Massachusetts, is a globally recognized leader in the hospitality and entertainment industry. Known for its iconic resorts, casinos, and entertainment spaces, MGM Resorts offers guests unique experiences filled with excitement, diversity, and world-class service. As a premier entertainment and hospitality company, MGM Resorts is committed to creating memorable moments for its guests while fostering an inclusive and dynamic work environment for its employees. The company prides itself on innovation, teamwork, and excellence, providing career opportunities across a variety of departments and disciplines within the hospitality field. The role of Fine Dining General Manager at MGM Resorts embodies the spirit of leadership, refinement, and guest-centered service. This position is pivotal in managing the day-to-day operations of a fine dining restaurant within one of MGM's renowned properties. As the Fine Dining General Manager, you will take full ownership of all restaurant operations, including labor productivity, scheduling, inventory management, guest service standards, and marketing execution. Your responsibilities are multifaceted, requiring a blend of strategic oversight and hands-on involvement to ensure operational excellence. This role demands a visionary leader who thrives in a fast-paced and high-energy environment where hospitality meets innovation. You will be responsible for upholding the highest standards of health, sanitation, and cleanliness, ensuring a flawless implementation of food and beverage initiatives. Interacting directly with guests, you will ensure that every dining experience surpasses expectations by resolving concerns promptly, gathering insightful feedback, and working closely with culinary and service teams. Your expertise in food, beverage, and related equipment allows you to maintain a seamless front and back of house operation. Beyond operational responsibilities, the Fine Dining General Manager at MGM Resorts is expected to be a mentor and motivator who fosters a positive, respectful work culture rooted in accountability. Strong leadership and interpersonal skills are essential to inspire high performance among team members while maintaining a focus on delivering top-tier customer service. This role offers an exciting opportunity to shine on a grand stage and contribute meaningfully to one of the world’s most iconic hospitality brands. MGM Resorts offers a comprehensive benefits package and a career path that supports personal and professional growth, making it an ideal choice for passionate hospitality professionals ready to elevate their careers.