Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $40.00 - $50.00
Benefits
Bonus based on performance
free uniforms
Health Insurance
Opportunity for advancement
Training & development
Job Description
O'ahu Ace Handyman Services is a locally owned, nationally backed franchise that provides a complete range of professional handyman, repair, and remodeling services across the island of O'ahu. Known for its dedication to high-quality workmanship and customer satisfaction, this company embodies the aloha spirit by offering reliable, bonded, and insured craftspeople who specialize in various trades including carpentry, drywall, flooring, tiling, painting, fixture installations, repairs, and light renovations. The company operates under strict adherence to Hawaii state contractor licensing requirements, OSHA safety standards, and employment laws, ensuring every project meets or exceeds state regulations while fostering a professional, safe, and... Show More
Job Requirements
- Valid Hawaii General Contractor License (B or C classification)
- Minimum 5 years of experience in home repair, remodeling, or construction trades
- Proven supervisory or management experience
- Knowledge of handyman and construction services including carpentry, drywall, tile, flooring, painting, minor plumbing/electrical, installations, and repairs
- Understanding of Hawaii state building codes, OSHA safety standards, labor laws, and workers' compensation requirements
- Ability to estimate repairs and manage projects
- Excellent leadership and communication skills
- Proficiency with project management and scheduling digital tools
- Valid Hawaii driver's license and reliable transportation
Job Qualifications
- Valid Hawaii General Contractor License (B or C classification)
- Minimum 5 years of professional experience in home repair, remodeling, or construction trades
- Proven supervisory or management experience, preferably leading multidisciplinary teams
- Broad knowledge of multiple handyman and construction services (carpentry, drywall, tile, flooring, painting, minor plumbing/electrical, installations, and repairs)
- Strong understanding of Hawaii state building codes, OSHA safety standards, labor laws, workers' compensation requirements, and general contractor compliance
- Ability to estimate repairs, manage projects, and oversee both residential and light commercial jobs
- Excellent leadership, communication, organizational, and administrative skills
- Demonstrated judgment, integrity, and dedication to high-quality customer service
- Experience in project planning
- experience starting or growing a small business is highly desirable
- Proficiency with computers and digital tools related to project management, scheduling, and communication
- Valid Hawaii driver's license and reliable transportation
Job Duties
- Develop the business to meet or exceed annual servicing goals
- Actively promote and market O'ahu Ace Handyman Services throughout the island, building relationships with homeowners, property managers, commercial clients, and community partners
- Identify new revenue opportunities within the full scope of services Ace Handyman offers nationwide, from minor repairs to more extensive home improvement projects
- Define, recruit, and supervise staff positions required for successful, scaled operations
- Contribute to strategic planning with the Owner to expand the customer base and service offerings
- Act as the primary point of contact for field staff questions and support
- Lead the hiring, onboarding, training, and ongoing development of craftspeople in multiple disciplines, ensuring mastery of a variety of services: carpentry, drywall, flooring, tiling, painting, light plumbing/electrical, repairs, and installations
- Conduct regular site visits to observe and ensure quality work, adherence to safety protocols, and compliance with contract specifications
- Implement and manage KPIs to measure productivity, service quality, safety compliance, and customer satisfaction
- Ensure compliance with Hawaii OSHA regulations, workers' compensation requirements, and state-specific construction and labor laws
- Oversee day-to-day activities to successfully complete projects, including scheduling, troubleshooting, procurement, billing, and collections
- Monitor and manage operating budgets, revising as necessary to meet business targets
- Specify repairs, estimate project costs accurately, and assist with material procurement
- Ensure proper documentation of projects and maintenance of records in compliance with state regulations
- Address and resolve customer complaints promptly and professionally, including on-site evaluations when necessary
- Conduct quality control inspections across all service types to maintain O'ahu Ace Handyman Services' 1-Year Workmanship Guarantee and Service Path standards
- Co-host monthly TEAM meetings to promote communication, safety, professional development, and a culture of excellence
- Maintain at least 20 billable hours per month to stay engaged with field realities and lead by example
Job Location
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