Field Service Technician

Ecolab is a global leader in water, hygiene, and infection prevention solutions and services. With over a century of innovation, Ecolab's nearly 48,000 associates serve nearly three million customer locations in more than 170 countries worldwide. The company specializes in delivering comprehensive science-based solutions, data-driven insights, and world-class services that help customers in various industries enhance operational efficiency, maintain clean and safe environments, optimize water and energy use, improve sustainability, and protect public health. Ecolab's extensive reach includes the food and beverage, healthcare, life sciences, hospitality, and industrial markets. The company's commitment to sustainability and innovation makes it a recognized and trusted partner for customers around the world.

Nalco Water, an Ecolab company, plays a critical role in water conservation by helping customers save over 161 billion gallons of water annually. Nalco Water delivers innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment across industries such as food and beverage, mining, and manufacturing. The company's approach combines deep technical expertise with smart technology to drive efficiency, sustainability, and enhanced performance.

Ecolab is currently seeking a Field Service Technician to join their dynamic team based in El Paso, TX. This role offers an exciting opportunity to work independently in the field, providing expert support and hands-on service for water treatment and disinfection systems in strategic district accounts within a 120-mile radius. The technician will be instrumental in building trusted relationships with customers while delivering solutions that protect vital resources and improve operational performance. The position demands a customer-first mindset and a commitment to sustainability, aligning with Ecolab’s mission to create a world where everyone thrives.

The Field Service Technician will be responsible for delivering expert service on cooling tower cleaning and water disinfection, performing required chemistry tests, maintaining product inventories, and providing technical support to customers. They will execute customer system assurance plans in collaboration with Sales Representatives and escalate complex challenges when necessary. Additionally, the technician will install, calibrate, and maintain chemical feed and process monitoring equipment at customer accounts, ensuring operational compliance and safety.

This role offers substantial independence and autonomy, rewarding those who thrive in a hands-on, dynamic environment. It incorporates up to 25% overnight travel and serves customers in the Global High Tech industries. Ecolab emphasizes ongoing professional development and provides access to industry-leading training programs to support career growth. Working in this role not only offers a chance to contribute toward customers' sustainability goals but also to protect critical assets essential to their operations.

The compensation range for the Field Service Technician position is $38,700 to $58,100 annually, reflecting factors like experience, education, and location. Ecolab also offers a comprehensive benefits package from day one, including medical, dental, vision, matching 401(k), company-paid pension, stock purchase plan, paid parental leave, and access to discounted childcare resources.

Ecolab values inclusion and diversity and is committed to creating a workplace where every associate can thrive and reach their full potential. This commitment extends to fair hiring practices regardless of race, religion, gender identity, disability, veteran status, or other protected categories. The company champions equal employment opportunity and affirmative action, supporting a culture of belonging where innovation and collaboration flourish.

If you are passionate about sustainability, water treatment, and serving customers with technical expertise and integrity, this Field Service Technician position at Ecolab offers a meaningful career path. Join Ecolab and help build a brighter, bolder future where industry advancement and environmental stewardship go hand in hand.